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Employee voice to supervisors

Abstract

This article reports the results of two studies examining some factors that increase the likelihood that employees will voice to their supervisors. The way employees perceive that their supervisors manage employee voice was identified as a major cause of the likelihood that employees will voice upward. The Supervisor as Voice Manager Scale is presented along with data demonstrating its reliability and validity. Theoretical and applied implications of the results are discussed.

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Authors

Additional information

Faculty of Management, McGill University.

Fuqua School of Business, Duke University.

Mathematics & Computer Science, Meredith College.

School of Management, Georgia Institute of Technology.

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Saunders, D.M., Sheppard, B.H., Knight, V. et al. Employee voice to supervisors. Employ Respons Rights J 5, 241–259 (1992). https://doi.org/10.1007/BF01385051

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  • DOI: https://doi.org/10.1007/BF01385051

Key words

  • employee voice
  • responses to dissatisfaction
  • Hirschman's model