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Performance appraisal and the need for an organizational grievance procedure: A review of the literature and recommendations for future research

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Abstract

The majority of performance appraisal systems do not result in valid and reliable evaluations of employee performance. As a consequence, conflict in the workplace may result, and a grievance procedure for employees may be necessary. This article outlines some of the problems associated with performance appraisal systems, presents the need for a grievance procedure and possible formats, and poses questions for further research.

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Stratton, K. Performance appraisal and the need for an organizational grievance procedure: A review of the literature and recommendations for future research. Employ Respons Rights J 1, 167–179 (1988). https://doi.org/10.1007/BF01384979

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