Negotiation Journal

, Volume 6, Issue 3, pp 269–280 | Cite as

Grievance mediation: Does it really work?

  • Sylvia Skratek
Research Reports


Dispute Resolution Mediation Process Negotiation Journal Grievance Procedure Focus Session 


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  1. Elkouri, F. andElkouri, E. A. (1985).How arbitration works, 4th ed. Washington: Bureau of National Affairs.Google Scholar
  2. Skratek, S. P. (1987). “Grievance mediation of contractual disputes in public education.”Missouri Journal of Dispute Resolution 1: 43–75.Google Scholar
  3. Study Time (1989). “Labor arbitration case trends—Update.” New York: American Arbitration Association.Google Scholar

Copyright information

© Plenum Publishing Corporation 1990

Authors and Affiliations

  • Sylvia Skratek

There are no affiliations available

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