As organizational leaders struggle to lead their organizations to become higher performing, quality organizations, there is an increasing recognition that a new leadership paradigm is required to successfully develop and sustain a motivated and committed workforce (Horine & Bass, 1993. p. 1)
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Leithwood, K., Steinbach, R. Total quality leadership: Expert thinking plus transformational practice. J Pers Eval Educ 7, 311–337 (1993). https://doi.org/10.1007/BF00972508
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DOI: https://doi.org/10.1007/BF00972508