Computer Supported Cooperative Work (CSCW)

, Volume 1, Issue 4, pp 255–275 | Cite as

Negotiating temporal orders

The case of collaborative time management in a surgery clinic
  • Edeltraud Egger
  • Ina Wagner


This paper focuses on time management as a cooperative task. Based on an analysis of the cultural complexity of scheduling surgical operations in a large clinic, possibilities of using information technology are explored. A computer system can be used to facilitate and change the negotiation of resource deployment in complex organizations by a) providing an integrated view of time management problems and decision-making within a complex organization, and b) by improving coordination. The paper discusses some design options for such a system which combines negotiation support with an auromatic sheduling device and critically examines the rationale for an organization to accept and implement such a system.

Key words

Cooperative work Negotiation Scheduling Time Management Organizational Change Systems Design 


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Copyright information

© Kluwer Academic Publishers 1993

Authors and Affiliations

  • Edeltraud Egger
    • 1
  • Ina Wagner
    • 1
  1. 1.Institut für Gestaltungs-und WirkungsforschungTechnical UniversityViennaAustria

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