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Reaction of an angry consumer

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  • A Special Issue of Citizen Participation in Community Mental Health Services
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Abstract

The greatest deterrents to client participation in community mental health are: 1) The attitudes of professionals; 2) The undemocratic structure of patient grievance procedures. The remedy for these deficits is a restructuring of the population and power structure of mental health boards to facilitate meaningful participation by clients.

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References

  • Hare-Mustin, R. T., Marecek, J., Kaplan, A., and Liss-Levinson, N. Rights of Clients, Responsibilities of Therapists.American Psychologist, 1979,34, 1, 3–16.

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Additional information

Ellen Colom, an ex-patient, is Director of Project PAVE (Patient Advocacy through Volunteer Efforts), a program developed by the Mental Health Association of Ohio and being piloted by the Mental Health Association of Franklin County. Ms. Colom's comments do not necessarily reflect those of the Mental Health Association.

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Colom, E. Reaction of an angry consumer. Community Ment Health J 17, 92–97 (1981). https://doi.org/10.1007/BF00754213

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  • DOI: https://doi.org/10.1007/BF00754213

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