Mediation as a new technique for resolving disputes in the mental health system

  • Noel Mazade
  • Andrea Blanch
  • John Petrila


In the mental health service system, disputes take on various forms and exist in both clinical practice and management. Existing policy and administrative practice has favored a combination of medical and judicial/legal models to handle conflicts among consumers, mental health professionals, and others. The authors propose the addition of mediation as a third form of resolving issues, explicate some of the differences between mediation and current methods of resolving conflicts, and suggest benefits of using mediation.


Public Health Mental Health Clinical Practice Health Service Health System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Human Sciences Press, Inc 1994

Authors and Affiliations

  • Noel Mazade
    • 2
  • Andrea Blanch
  • John Petrila
    • 1
  1. 1.University of South FloridaUSA
  2. 2.National Association of State Mental Health Program Directors Research InstituteAlexandria

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