Skip to main content
Log in

Abstract

This paper explores the historical development of quality measures, examines the dimensions of quality assessment, and compares the application of these dimensions to medical/surgical and psychiatric care. The implications for assessing quality care in psychiatric settings are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • American Psychiatric Association. (1987).Diagnostic and statistical manual of mental disorders (3rd edition revised). Washington, DC: Author.

    Google Scholar 

  • Bittle, L.J. (1987). Quality assurance. In L.F. Wolpes & J.J. Pena (Eds.),Healthcare administration: Principles and practices (pp. 128–135). Rockville, MD: Aspen.

    Google Scholar 

  • Burda, D. (1988). Providers look to industry for quality models.Modern Healthcare, 18, 24–32.

    Google Scholar 

  • Coddington, D.C. (1987). Quality health care.Texas Hospitals, 43, 12–15.

    Google Scholar 

  • Commission on Professional and Hospital Activities. (1986).The international classification of diseases (9th Revision). Ann Arbor, MI: Author.

    Google Scholar 

  • Crosby, P.B. (1979).Quality is free. New York: McGraw-Hill.

    Google Scholar 

  • Crosby, P.B. (1987). Absolutes of quality management transfer from industry to health care.Health Management Quarterly, 9, 3–5.

    Google Scholar 

  • Davis, L. (1960).Fellowship of surgeons: A history of the American College of Surgeons. Chicago: Charles C. Thomas.

    Google Scholar 

  • Donabedian, A. (1977). Evaluating the quality of medical care. In P.T. Ertel & M.C. Aldridge (Eds.),Medical peer review: Theory and practice (pp. 50–75). St. Louis: C.V. Mosby.

    Google Scholar 

  • Donabedian, A. (1987). Five essential questions frame the management of quality in healthcare.Health Management Quarterly, 9, 6–9.

    Google Scholar 

  • Fine, D.J., & Meyer, E.R. (1983). Quality assurance in historical perspective.Hospital and health services administration, November/December, 94–121.

  • Gillem, T.R. (1988). Deming's 14 points and hospital quality: Responding to the consumer's demand for the best value healthcare.Journal of Nursing Quality Assurance, 2, 70–78.

    Google Scholar 

  • Joint Commission on Accrediation of Healthcare Organizations. (1987).Overview of the Joint Commission's “Agenda for Change.” Chicago: Author.

    Google Scholar 

  • LaFleur, K. (Ed.) (1987).Serving patients; Rededication to basic values. Minnesota: Health One Corporation.

    Google Scholar 

  • Lang, N.M. (1976). The overview of quality assurance: Definition and purpose of a quality assurance plan. In S.V.S. Davidson,PSRO utilization and audit in patient care (pp. 5–19). St. Louis: C.V. Mosby.

    Google Scholar 

  • Luke, R.D., Kreuger, J.C. & Modrow, R.E. (Eds.). (1983).Organization and change in health care quality assurance. Rockville, MD: Aspen.

    Google Scholar 

  • O'Leary, D.S. (1987). Methods are coming together for quality-based accreditation.Health Management Quarterly, 9, 16–18.

    Google Scholar 

  • Perry, L. (1988). The quality process.Modern Healthcare, 18, 30–34.

    Google Scholar 

  • Peters, T.J., & Waterman, R.H. (1982).In search of excellence. New York: Harper and Row.

    Google Scholar 

  • Robinson, M.L. (1988). Sneak preview: JCAHO's quality indicators.Hospitals, July 5, 38–43.

    Google Scholar 

  • Rosenberg, C.E. (1987).The care of strangers. New York: Basic Books.

    Google Scholar 

  • Schulz, R., & Johnson, A.C. (1976).Management of hospitals. New York: McGraw-Hill.

    Google Scholar 

  • Shanahan, M. (1983). The quality assurance standard of the JCAH: A rational approach to patient care evaluation. In R.D. Luke, J.C. Kreuger, & R.E. Modrow (Eds.).Organization and change in health care quality assurance (pp. 21–37). Rockville, MD: Aspen.

    Google Scholar 

  • Steiber, S.R. (1988). How consumers perceive healthcare quality.Hospitals, April 5, 84.

  • Szasz, T.S. (1960). The myth of mental illness.The American Psychologist, 15, 113–118.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Turner, W.E. Quality care comparisons in medical/surgical and psychiatric settings. Adm Policy Ment Health 17, 79–90 (1989). https://doi.org/10.1007/BF00706399

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF00706399

Keywords

Navigation