Abstract
Various techniques for computer-based knowledge representation and processing are widely used in management and economics. Other techniques such as rules and demons have arisen in the artificial intelligence field. These too can be useful in managerial and economics settings. A major issue is how to effectively employ multiple traditional and artificial intelligence techniques when working on a problem. In this paper, we examine the various knowledge management techniques with respect to their applicability to handling distinct types of knowledge. An object-oriented framework is presented as a basis for the unified and coordinated treatment of multiple knowledge management techniques in a single environment. Using this framework, two approaches are identified for delivering these techniques to a knowledge worker: skeletal environments and furnished environments.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
References
Holsapple, C. and Whinston, A. (1983) Software tools for knowledge fusion, Computerworld 17(2).
Holsapple, C. and Whinston, A. (1984), Aspects of integrated software, Proceedings of the National Computer Conference, Las Vegas, July.
Holsapple, C. (1986), The knowledge revolution, Knowledge Matters 2(3).
Holsapple, C. (1981), The knowledge system for a generalized problem processor, working paper, Department of Business Administration, University of Illinois.
Holsapple, C (1984), A perspective on data models, PC Tech Journal 2(1).
Holsapple, C. and Whinston, A. (1986), Manager's Guide to Expert Systems Using Guru, Dow Jones-Irwin, Homewood, IL.
Rich, E. (1983), Artificial Intelligence, McGraw-Hill, New York.
Goldberg, A. and Robinson, D. (1983), Smalltalk-80: The Language and Its Implementation, Addison-Wesley, Reading, MA.
Bonczek, R., Holsapple, C. and Whinston, A. (1981), Foundations of Decision Support Systems, Academic Press, New York.
Bonczek, R., Holsapple, C. and Whinston, A. (1983), Specification of modeling knowledge in decision support systems, in Processes and Tools for Decision Support (H. Sol, ed.), North-Holland, Amsterdam.
Bonczek, R., Holsapple, C. and Whinston, A. (1977), Design and implementation of an information base for decision makers, Proceedings of the National Computer Conference, Dallas.
Barr, A. and Feigenbaum, E. (1982), The Handbook of Artificial Intelligence, Harris Tech Press, Stanford, CA.
Holsapple, C. and Whinston, A. (1988), The Information Jungle, Dow Jones-Irwin, Homewood, IL.
Holsapple, C. and Whinston, A. (1987), Business Expert Systems, Irwin, Homewood, IL.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Holsapple, C.W., Whinston, A.B. Knowledge representation and processing in economics and management. Computer Science in Economics and Management 2, 37–48 (1989). https://doi.org/10.1007/BF00454703
Received:
Issue Date:
DOI: https://doi.org/10.1007/BF00454703