The quality of work life — the volvo experience

Abstract

Volvo is convinced that there are great possibilities to create more effective job design solutions. The new strategy on production technology and works organization was developed in the early 70s. Since then the concept of flexible technology, team work and a spirit of collaboration has diffused to all the different product groups.

The base for this development must be new technology, the capability and knowledge among the employees combined with a managerial approach that mobilizes the potential of good working ability. The changed directions both include moving toward craftsmanship in assembly operations as well as automation in manufacturing whenever feasible.