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Software to support business teams

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Abstract

Organizations are increasingly using the “business team” concept to gain competitive advantage. Collaboration support software is gaining acceptance as a viable tool among both researchers and practitioners, and an opportunity exists to investigate the specific needs of teams: users working in longitudinal time frames on a variety of tasks. In this article, team software requirements are first derived from a theoretical perspective: office automation and task literature are used to identify a set of domain-independent individual tasks. Group process literature is then used to develop a set of collaborative tasks composed of these individual task components. These individual and collaborative tasks are aggregated with team task and communication support requirements to develop requirements for an integrated software environment that effectively supports business teams. Design considerations for a comprehensive team support system are outlined, a prototype implementation is described, and project contributions and key future research considerations are summarized.

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Authors and Affiliations

  1. Department of Management Sciences, College of Business Administration, University of Iowa, 52242, Iowa City, Iowa, USA

    Joline Morrison

  2. Department of Management Sciences, College of Business Administration, University of Iowa, 52242, Iowa City, Iowa, USA

    Mike Morrison

  3. Department of Management Information Systems, College of Business and Public Administration, University of Arizona, 85721, Tucson, USA

    Doug Vogel

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  1. Joline Morrison
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  2. Mike Morrison
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  3. Doug Vogel
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Morrison, J., Morrison, M. & Vogel, D. Software to support business teams. Group Decision and Negotiation 1, 91–115 (1992). https://doi.org/10.1007/BF00406750

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