References
Gröjer, J.-E., & Stark, A. (1977). Social accounting: A Swedish attempt. Accounting, Organizations and Society, 2, 349–386.
Hirschman, A. O. (1970). Exit, voice and loyalty. Cambridge, MA: Harvard University Press.
Kasper, H. (1985). Consumer complaints as an input into corporate decision making processes. In: H. K. Hunt & R. L. Day (Eds.), Consumer satisfaction, dissatisfaction and complaining behavior, pp. 86–93. Bloomington, IN: Indiana University, School of Business, Division of Research.
Kasper, H., & Schreuder, H. (1985). Consumer reporting: A conceptual framework for the organizational level. Journal of Consumer Policy, 8, 267–285.
Migros (1980, 1984). Sozialbilanz. Zürich: Migros.
Mishan, E. J. (1960). A survey of welfare economics 1939–1959. Economic Journal, 70, 197–265.
Nath, S. K. (1969). A reappraisal of welfare economics. London: Routledge & Kegan Paul.
Samuelson, P. A. (1948). Foundations of economic analysis. Cambridge, MA: Harvard University Press.
Schreuder, H., & Ramanathan, K. V. (1984). Accounting and corporate accountability: An extended comment and a postscript. Accounting, Organizations and Society, 9, 409–415 and 421–423.
Zapf, W. (1975). Systems of social indicators: Current approaches and problems. International Social Science Journal, 27, 479–498.
Additional information
Hans Kasper is Associate Professor of Marketing and Hein Schreuder Professor of Business Economics at the Faculty of Economics and Business Administration, University of Limburg, P.O. Box 616, NL-6200 MD Maastricht, The Netherlands.
Rights and permissions
About this article
Cite this article
Kasper, H., Schreuder, H. Consumers as kids or kidding consumers: A reply to Agneta Stark. J Consum Policy 9, 95–99 (1986). https://doi.org/10.1007/BF00380314
Issue Date:
DOI: https://doi.org/10.1007/BF00380314