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A systems view of the measurement of the performance of public enterprises in India

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Abstract

This article presents systems approach to the measurement of the performance of public enterprises in India. Thus it is a movement from a narrow concept of efficiency to a broader approach wherein measurement of performance is linked to the achievement of objectives. The need for such an approach is based on the theoretical developments and set against the problems currently experienced by public enterprises in India. As an alternative a three-tier objective framework, with standards, and a set of agencies for evaluation is recommended. Finally the problems of application of the three-tier objectives are discussed.

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Authors and Affiliations

  1. Indian Institute of Management, Calcutta, India

    R. C. Mascarenhas

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  1. R. C. Mascarenhas
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The author acknowledges the useful suggestions and comments given by his colleagues Dilip K. Lahiri and J. K. Sen Gupta, and John D. Montgomery of Harvard University.

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Mascarenhas, R.C. A systems view of the measurement of the performance of public enterprises in India. Policy Sci 5, 29–46 (1974). https://doi.org/10.1007/BF00155715

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