Support Tools for Preference-Sensitive Decisions in Healthcare: Where Are We? Where Do We Go? How Do We Get There?
“Understanding and respecting patients’ values, preferences and expressed needs are the foundation of patient-centered care.” Harvey Picker 
In Crossing the Quality Chasm: A New Health System for the 21st Century, the Institute of Medicine described patient-centered care as “providing care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions” . The operationalization of patient-centered care requires shared decision-making (SDM), a process in which “patients are encouraged to think about the available screening, treatment, or management options and the likely benefits and harms of each so that they can communicate their preferences and help select the best course of action for them” .
SDM is on the continuum between paternalistic and informed decision-making . The extremes of the continuum are characterized by unilateral decisions. In paternalistic decision-making, the...
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All authors declare that they have no conflict of interest.
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