Managerial Paradox Toward Flexibility: Emergent Views Using Thematic Analysis of Literature

  • Sanjai Kumar ShuklaEmail author
  • Sushil
  • Manoj Kumar Sharma
Original Research


The organizational flexibility finds a substantial place in the literature; however, limited evidence of its institutionalization by managers is noticed. This paper analyzes the managerial paradox toward flexibility in managing business complexity, uncertainty handling, organizational reorientation, and structuring decisions across organizational functions. Thematic analysis is used to investigate the managerial flexibility paradox. The literature is identified in three categories related to workplace, frameworks or concepts, and business environment. It further shows two kinds of orientations: the first one deals with concerns in the implementation of flexibility, and the second showcases the concomitant benefits or performance. The literature related to concerns deals with uncertainty and risk management, while the performance-related literature deals with the augmentation of flexibility theories. The practicing manager seeks advice in the literature to implement the concepts of flexibility and finds its limited availability. This is the prime reason for the emergence of managerial paradox. This paper recommends that future contributions should emphasize the guidelines for flexibility adoption while expounding the flexibility theories. The findings presented in this paper can potentially draw the attention of academicians and practitioners to devise the ways to implement and enhance organizational flexibility.


Flexibility paradox Flexibility practices Flexibility implementation Managerial flexibility Organizational flexibility Workplace flexibility 


Compliance with Ethical Standards

Conflict of interest

The authors declare that they have no conflict of interest.


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Copyright information

© Global Institute of Flexible Systems Management 2019

Authors and Affiliations

  1. 1.Bharat Electronics LtdGhaziabadIndia
  2. 2.Department of Management StudiesIndian Institute of Technology DelhiNew DelhiIndia
  3. 3.Delhi Technological UniversityRohiniIndia

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