A DMAIC approach for process capability improvement an engine crankshaft manufacturing process
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Abstract
The define–measure–analyze–improve–control (DMAIC) approach is a five-strata approach, namely DMAIC. This approach is the scientific approach for reducing the deviations and improving the capability levels of the manufacturing processes. The present work elaborates on DMAIC approach applied in reducing the process variations of the stub-end-hole boring operation of the manufacture of crankshaft. This statistical process control study starts with selection of the critical-to-quality (CTQ) characteristic in the define stratum. The next stratum constitutes the collection of dimensional measurement data of the CTQ characteristic identified. This is followed by the analysis and improvement strata where the various quality control tools like Ishikawa diagram, physical mechanism analysis, failure modes effects analysis and analysis of variance are applied. Finally, the process monitoring charts are deployed at the workplace for regular monitoring and control of the concerned CTQ characteristic. By adopting DMAIC approach, standard deviation is reduced from 0.003 to 0.002. The process potential capability index (CP) values improved from 1.29 to 2.02 and the process performance capability index (CPK) values improved from 0.32 to 1.45, respectively.
Keywords
Critical to quality (CTQ) characteristic Cause and effect diagram Statistical process control (SPC) Process monitoring charts (PMC) Failure modes and effects analysis (FMEA) Analysis of variance (ANOVA) Physical mechanism (PM) analysisIntroduction
The project charter
| Objectives | ||
| To recognize crankshaft stub end hole operation as a process capable operation | ||
| To relieve the stub end hole operation from being a bottle-neck and with a smooth work-in-flow without any staggered inventory | ||
| Deliverables and success metrics | ||
| To achieve the process potential capability index and process performance capability index, i.e., CP and CPK values for the stub end hole boring operation of the crankshaft to be >1.33, i.e., more than 4 sigma levels | ||
| The CP and CPK values to be achieved consistently >1.33 for over a persistent period of 3 months | ||
| Business impact | ||
| Raise the process capability levels and awareness of the importance of process monitoring charts in daily production. Reduce the component rejection and rework by 99 % in the first 6 months after sustenance | ||
| S. no. | Components of the project area | Value |
| 1 | Total no. of rejects and rework per day, i.e., three production shifts of 8 h each | =15 crankshafts |
| 2 | Time taken for segregation and rework of components | =1 h per day |
| 3 | Production loss due to rejection and rework per month | =30 × 1 = 30 h |
| 4 | Monetary loss of 1 h delay in the crankshaft cell | =$7,000 |
| 5 | Total monetary loss per month with 25 working days per month | =25 × $7,000 = $175,000 |
| 6 | By avoiding 99 % of rejections & rework, the amount that can be saved per month is | =0.99 × $175,000 = $174,240 |
Statistical process control (SPC) widely employs various process monitoring charts for determining whether the process under consideration is performing within the specified limits are not. Process monitoring charts gives a graphical description of the process performance and it instantly helps the process personnel to differentiate chance causes from assignable causes. Process capability indices are the measure of efficiency of the process to produce the product within the specified dimensional tolerance limits. To be specific, CP is the process potential capability index and CPK is the process performance capability index. CP gives a measure of the variation and deviation in the process. The higher the CP value, the less the variation and deviation in the process. CPK, on the other hand, is obtained from CPKU and CPKL. As a precaution of safety, the lower value among the CPKU and CPKL is considered to be the value of CPK. Elaborating on this, it can be said that centering of the process within the specification limits is done by CPK. It provides an indication whether the process is operating at the center of the specified tolerance zone or nearer to the upper or lower specification limits.
Literature review
Schilling (1994), has thrown light on the superiority of process control over the traditional sampling techniques. Locke (1994), stressed on the importance of process charts, cause and effect relationship and control charts. Lin (2004), had emphasized on process capability indices for normal distribution. Tong et al. (2004), focused on define–measure–analyze–improve–control (DMAIC) approach and its application for printed circuit board quality improvement. Li et al. (2008) adopted DMAIC approach to improve the capability of surface mount technology in solder printing process. Hwang (2006) employed the DMAIC procedure in context of application to manufacturing execution system. Gentili et al. (2006) applied the DMAIC process for a mechanical manufacturing process line, which manufactures both professional and simple kitchen knives. Sahay et al. (2011) used the DMAIC approach for analyzing the manufacturing lines of a brake lever at a Connecticut automotive component manufacturing company. Singh (2011) improved the process capability of polyjet printing for plastic components and charted the procedure for attaining the Cpk value attainment >1.33, i.e., >4 sigma level, which is considered as industrial benchmark. Lin et al. (2013) elaborated on the accurate yield assessment of the processes of multiple characteristics of the turbine blade manufacturing process. Kumaravadivel and Natarajan (2013) applied the cause and effect matrix and failure modes and effects analysis (FMEA) for solving problems associated with flywheel casting process. Mariajayaprakash et al. (2013) identified the CTQ characteristics of shock absorber manufacturing process and improved the process by minimizing the defects using Taguchi approach. Genetic algorithm was applied to optimize the parameters using Taguchi approach. Chen et al. (2013) applied Taguchi’s orthogonal array and analysis of variance (ANOVA) to find the optimal values for the nine process parameters namely, injection time, injection pressure, packing time, packing pressure, cooling time, cooling temperature, mold open time, melt temperature and mold temperature, in a plastic injection molding process. Lal et al. (2013) in their paper discussed about the performance of piston manufacturing plant through stochastic models. They concluded that the time-dependent availability of the piston manufacturing plant is affected by fixture seat machining and circlip grooving.
The literature cited here reveals that the DMAIC approach is widely used for process capability improvements across the manufacturing sector. Hence, without any iota of doubt, this paper straightaway adopts the DMAIC approach for process capability improvement of the stub-end hole boring operation of an engine crankshaft manufacturing process.
Definition stratum
The definition stratum starts with defining the project charter and then the mapping of the machining sequence flow of the crankshaft. It is followed by identifying the CTQ characteristic of interest, for the scope of improvement study.
Project charter
The project charter for the process capability improvement of the stub-end hole boring operation of the crankshaft machining process is depicted in Table 1. The project charter outlines the objectives, deliverables and success metrics of this improvement project. The business impact in terms of monetary benefits is also reflected in the project charter.
Process mapping
Process flow chart
Machining operations of connecting rod manufacturing cell
| Machining operation no. | Description of machining operation | CTQ characteristic pertaining to the machining operation |
|---|---|---|
| 10 | Facing and centering | Center to center distance |
| Locating hole diameter and chamfer angle | ||
| 20 | Web milling | Web flatness |
| 30 | CNC rough turning of journals | Journal diameter |
| 40 | Pin whirling | Phase-out of pins |
| Throw of pins | ||
| Pin diameter after whirling | ||
| Journal diameter after whirling | ||
| 50 | Finish turning of journals | Journal diameter after finish turning |
| 60 | Oil hole gun drilling | Oil hole diameter |
| 70 | Flange end finish turning | Flange diameter |
| Flange circularity | ||
| 80 | Bolt hole PCD drilling and tapping | Bolt hole pitch circle diameter |
| Thread pitch of bolt holes | ||
| 90 | Stub end boring and chamfering using a combination boring-cum-chamfering inserts tool bar | Stub-end-hole diameter |
| Chamfer angle | ||
| 100 | Journal grinding | Journal finish diameter |
| Journal circularity | ||
| 110 | Pin grinding | Pin finish diameter |
| Pin circularity | ||
| 120 | Magnetic crack detection | Check for internal cracks |
| 130 | Sursulfing heat treatment | Hardness of journals and pins after sursulfing operation |
| 140 | Lapping of pins and journals | Surface roughness of journals and pins after lapping |
| 150 | Final inspection quality check |
Identifying CTQ characteristic
Stub-end-hole diameter where, X = hole of ø30.000(+0.020/0.000). a Photograph of the crank shaft, b stub-end-hole modeled in CATIA V5R14
Measurement stratum
Dimensional readings of Stub-end-hole spanned over three iterations
| S. no. | Iteration 1 | Iteration 2 | Iteration 3 |
|---|---|---|---|
| 01 | 30.003 | 30.007 | 30.010 |
| 02 | 30.000 | 30.004 | 30.010 |
| 03 | 30.004 | 30.012 | 30.008 |
| 04 | 30.005 | 30.010 | 30.007 |
| 05 | 29.998 | 30.012 | 30.008 |
| 06 | 30.005 | 30.006 | 30.006 |
| 07 | 30.004 | 30.007 | 30.006 |
| 08 | 30.001 | 30.008 | 30.007 |
| 09 | 30.006 | 30.005 | 30.005 |
| 10 | 29.999 | 30.007 | 30.005 |
| 11 | 30.004 | 30.006 | 30.010 |
| 12 | 29.999 | 30.003 | 30.009 |
| 13 | 30.000 | 30.011 | 30.009 |
| 14 | 30.004 | 30.008 | 30.008 |
| 15 | 30.002 | 30.005 | 30.008 |
| 16 | 30.000 | 30.007 | 30.007 |
| 17 | 30.005 | 30.010 | 30.006 |
| 18 | 30.005 | 30.005 | 30.006 |
| 19 | 30.000 | 30.007 | 30.005 |
| 20 | 30.006 | 30.006 | 30.005 |
| 21 | 30.002 | 30.002 | 30.010 |
| 22 | 30.006 | 30.010 | 30.008 |
| 23 | 29.999 | 30.005 | 30.008 |
| 24 | 30.006 | 30.007 | 30.009 |
| 25 | 30.001 | 30.005 | 30.007 |
| 26 | 30.003 | 30.004 | 30.007 |
| 27 | 29.999 | 30.007 | 30.007 |
| 28 | 30.005 | 30.003 | 30.006 |
| 29 | 30.000 | 30.008 | 30.006 |
| 30 | 30.003 | 30.005 | 30.005 |
| 31 | 30.000 | 30.008 | 30.005 |
| 32 | 30.005 | 30.007 | 30.006 |
Process monitoring charts
Analysis stratum
The analysis stratum comprises of performing the calculations for the C P and CPK values across each iteration. In this stratum, the root cause analysis is performed with the help of various quality control (QC) tools like cause and effect diagram and physical mechanism analysis. Prioritization of the corrective actions is extracted from the output of process FMEA. This is followed by one-way ANOVA method of investigation to test the differences between the three iterations of the data sets.
Calculations of CP and CPK
Calculations of CP and CPK
| Formula | Iteration 1 | Iteration 2 | Iteration 3 |
|---|---|---|---|
| USL | 30.020 | 30.020 | 30.020 |
| LSL | 30.000 | 30.000 | 30.000 |
| σ | 0.003 | 0.003 | 0.002 |
|
| 1.29 | 1.32 | 2.02 |
|
| 2.26 | 1.75 | 2.60 |
|
| 0.32 | 0.90 | 1.45 |
| CPK = min (CPKU,CPKL) | 0.32 | 0.90 | 1.45 |
Iteration no. 1 primarily indicates the primitive status of the problem on hand before carrying out any improvement work. Continuous sets of measurements of the CTQ characteristic are taken and it is seen that the CP and CPK values here are below the target value of 1.33, with CP value equal to 1.29 and CPK equal to 0.32.
Iteration no. 2 corresponds to the intermediary phase readings after performing moderate improvements like setting up a standard procedure for tool-insert setting on boring bar, cleaning the filter–regulator–lubrication (FRL) unit of pneumatic gauges and replacing the worn out cutting tool insert edge. In Iteration 2, a slight cyclic pattern is observed. This is because of the reason that there is a constant progressive wear out of the boring bar insert on continued boring operation. After every ten components being machined, the boring bar insert must be compensated for the wear by elevating the insert by about five micrometers, over the diametric dimension. This exercise is performed with the help of a test mandrel and a boring bar tool insert setting Vee-block. Because of worn out Vee-surfaces of tool insert setting Vee-block, though the insert setting is done it is not accurate and this is reflected in the cyclic pattern observed in the second optimization step of Iteration 2. As a measure of corrective action, a new insert setting Vee-block is replaced with the old worn-out piece and the Vee surfaces of the Vee-Block are case hardened to achieve hardness up to 55 HRc with a case depth of 0.5–0.8 mm. In this iteration we see a marginal increase in CP to 1.32 and CPK to 0.90.
Finally, Iteration no. 3 corresponds to the final phase readings which are taken after introducing the corresponding corrective actions identified in the analysis stratum and bringing in a noticeable improvement in the process performance with CP = 2.02 and CPK = 1.45.
Cause and effect diagram
Cause and effect diagram
Through the cause and effect diagram, and the PM analysis, the various causes for the poor performance of the machining operation can be identified and corrective actions are taken upon based on the prioritization by the risk priority number (RPN) generated in the FMEA.
Physical mechanism analysis
The PM analysis or in other words physical mechanism analysis is a QC tool originated during the quality improvements under the Hinshitsu Hozen pillar of total productive maintenance. The same concept is applied to this research.
Physical mechanism analysis starts with the identification of the “physics” related to the machining operation under study. The direction of components of the forces acting at the “junction point” of the cutting tool and the workpiece are identified. Conceptually, this Junction-point of the contact of tool and workpiece is the area which involves the cutting forces acting on tool as well as on workpiece, heat transfer, frictional forces opposing the cutting force. It is at this point where the cutting action starts for single as well as multi-point cutting tool. The “junction point” involves three aspects, namely:
Cutting tool aspect
Cutting tool insert indexing, insert changing for single point cutting tool like boring bar; cutting tool dressing for a multi point cutting tool like grinding wheel; cutting tool holder location and clamping aspects; calibration of cutting tool setting in the tool-pre-setting area.
Workpiece aspect
Work location, work holding, work clamping, work supporting, power required for driving the work and related machinery, coolant circulation continuity for flushing out the chips generated in the cutting process, heat dissipation by the coolant,
Measurement aspect
Measurement system comprising of the go and no-go gauges on the shop floor, calibration of gauges, the pneumatic pressure fluctuation in the pressure lines corresponding to the pneumatic gauges, the FRL unit maintenance, in-process sensing instrument sensitivity and repeatability.
Process failure modes and effects analysis (FMEA)
FMEA sheet
| Process name | Potential failure | Potential effect | Severity | Potential cause | Occurrence | Current controls | Detection | RPN |
|---|---|---|---|---|---|---|---|---|
| Stub-end-hole boring operation number 90 | Stub-end-hole oversize | Component rejection | 7 | Inaccurate insert pre-setting on the boring bar by operator | 7 | Tool-presetting check-list | 8 | 392 |
| Loose fit of timing belt pulley in assembly | 9 | Tool insert setting v-block wear out | 6 | Calibration checklist included in measurement system analysis (MSA) | 3 | 162 | ||
| Calibration of tool insert setting mandrel | 5 | Calibration checklist included in measurement system analysis (MSA) | 3 | 135 | ||||
| Calibration of vernier caliper | 5 | Calibration checklist included in measurement system analysis (MSA) | 3 | 135 | ||||
| Stub-end-hole undersize | Component rework | 7 | Overused and worn out cutting tool inserts | 7 | Tool-indexing check-list | 4 | 192 | |
| Calibration of vernier caliper | 5 | Calibration checklist included in measurement system analysis (MSA) | 2 | 70 | ||||
| Insert pre-setting on the boring bar | 7 | Tool-presetting check-list | 3 | 147 | ||||
| Geometrical dimensional variations of stub-end hole | Variations in axiality, cylindricity and position of hole | 6 | Loose Insert and insert loosening in the middle of operation | 2 | Insert torque check-list | 2 | 24 | |
| Worn out locating pads on the locating Vee of fixture | 3 | Fixture calibration check-list | 2 | 36 |
Among the various enlisted causes, the cause which most affects and responsible for the poor performance of the CTQ characteristic, is found by using the ANOVA technique.
Analysis of variance (ANOVA)
ANOVA starts with the formulation of the hypothesis to be tested, followed by, tests for the assumption about the normality of the data and the homogeneity of variance among the sets of the data.
A post hoc analysis is required if FSTATISTIC is found to be >FCRITICAL.
Formulating the hypothesis and testing the assumptions for normality of data and homogeneity of variance
The normal plot of residuals for stub-end hole dimensional observations
Residual histogram for stub-end hole dimensional observations
Finding the FSTATISTIC
The ANOVA table
| One-way ANOVA: Iteration 1, Iteration 2, Iteration 3 | |||||
|---|---|---|---|---|---|
| Source | DF | SS | MS | F | P |
| Factor | 2 | 0.0004342 | 0.0002171 | 41.24 | 0.000 |
| Error | 93 | 0.0004897 | 0.0000053 | ||
| Total | 95 | 0.0009239 | |||
Therefore, the decision will be to reject the null hypothesis. If the decision from the ANOVA is to reject the null hypothesis, then it indicates that at least one of the means (µ i ) is different from the remaining other means. In order to figure out where this difference lies, a post hoc ANOVA test is required.
Post-hoc ANOVA test
Grouping information using Tukey method
| Iteration column ‘C’ | N | Mean | Grouping |
|---|---|---|---|
| C3 | 32 | 30.007156 | A |
| C2 | 32 | 30.006781 | A |
| C1 | 32 | 30.002469 | B |
From Table 7, it is seen that means that do not share a letter are significantly different, i.e., Iteration 1 is significantly different from Iterations 2 and 3.
Pairwise comparisons of iterations
| S. no. | Pairwise comparison | Value |
|---|---|---|
| 1 | C1 subtracted from: C2 | 0.004312 |
| 2 | C1 subtracted from: C3 | 0.004687 |
| 3 | C2 subtracted from: C3 | 0.000375 |
In Table 8, it is seen that the pairwise comparison between C2 and C3 is 0.000375 which is less than HSD is Eq. (3), whereas the pairwise comparison between C1 and C2 is 0.004312 and that between C1 and C3 is 0.004687, which are greater than that of the HSD in Eq. (4), with the difference 0.004687 being the largest. So, it is deduced that the differences are statistically significant. Hence, it is concluded that among all the different causes enumerated in the cause and effect diagram, the most influencing causes are the worn out cutting tool insert, insert setting v-block wear out and non-calibration of the vernier calipers and tool setting mandrel.
Control stratum
X-Bar and R control chart
Causal factor matrix
| S. no. | Causal factor | Pre-level | Post-level | C P /C PK | Iteration level |
|---|---|---|---|---|---|
| 1 | Overused cutting tool inserts | Before indexing the inserts | After indexing the inserts | 1.29/0.32 | Iteration level 1 |
| 2 | Calibration of vernier caliper | Before calibration | After calibration | ||
| 3 | Worn out cutting tool insert edge | Before replacing the worn-out cutting tool insert edge | After replacing the worn-out cutting tool insert edge | 1.32/0.90 | Iteration level 2 |
| 4 | Gauge air-pressure variation | Before pressure regulation at 10 kg | After pressure regulation at 13 kg | ||
| 5 | Cleaning of air-filter of the FRL unit | Before cleaning | After cleaning | ||
| 6 | Pneumatic gauge calibration | Before calibration | After calibration | ||
| 7 | Insert pre-setting on the boring bar | Before presetting | After presetting at a value of 15.005 mm | ||
| 8 | Coolant recirculation pressure | Coolant recirculation pressure at 7 kg | Coolant recirculation pressure at 12 kg | ||
| 9 | Tool insert setting v-block wear out | Before replacing the insert setting v-Block | After replacing the insert setting v-Block | 2.02/1.45 | Iteration level 3 |
| 10 | Calibration of tool insert setting mandrel | Before calibration | After calibration | ||
| 11 | Untrained operator | Before on-job Training | After on-job Training | ||
| 12 | Worn out locating pads | Before replacing the worn-out pads | After replacing the worn-out pads |
Results
- 1.
After every 400 components being bored, the indexing of the cutting edge of tool insert is done.
- 2.
Regular machine maintenance schedule has been established and regular checks are included in the checklist.
- 3.
After every 10 components bored, the pneumatic gauge is calibrated with the standard ring gauge corresponding to the pneumatic gauging system.
- 4.
The gauge calibration is done periodically as a part of measurement system analysis and properly calibrated pneumatic gauge is used at the workplace.
- 5.
After every 2 months i.e., after about (1,600)–(1,800) components, the FRL unit maintenance is incorporated in the preventive maintenance checklist.
- 6.
Coolant recirculation pressure is set at a value of around 3.0 kgf/sq.cm.
- 7.
Insert presetting on the boring-bar is carried out with the help of a portable Vee-block insert setting gauge on the horizontal boring-bar.
The improvement in the process performance is fostered by the fact that the sigma levels (standard deviation) are reduced from 0.003 to 0.002 as captured in Table 3.
Conclusion
This paper traces the DMAIC approach for improving the process capability levels of the stub-end-hole boring operation of the crankshaft manufacturing process. The QC tools predominantly used for tracing out the causes for poor process performance are the Ishikawa diagram, physical mechanism analysis and the failure modes and effects analysis. The process monitoring charts are employed at the workplace for monitoring the process performance and preventing it from deviations. In order to trace out the extent of influence of the causes identified, the ANOVA procedure is adopted. The predominant causes identified are worn out cutting tool inserts, worn out insert setting v-block and non-calibration of the vernier calipers and tool setting mandrel. Finally, on eliminating the causes one-by-one, the process potential capability index (CP) showed an improvement from 1.29 to 2.02 and the process performance capability index (CPK) improved from 0.32 to 1.45.
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