The Review of Socionetwork Strategies

, Volume 11, Issue 1, pp 1–16 | Cite as

Integrating Smart Glasses with Question-Answering Module in Assistant Work Environment

  • Ryutaro Nambu
  • Takeshi Morita
  • Takahira Yamaguchi
Article
  • 84 Downloads

Abstract

Recently, smart glasses have been applied in the field of maintenance, with which a worker goes well during work by contacting a support operator from a remote location. The worker, however, cannot go well if the support operator is not there. To solve the issues, this paper discusses how a work system should be developed by integrating smart glasses with a question-answering module. We design the work knowledge acquired from skilled people and manuals as a workflow for when type of question, rule base for how, goal tree for why, domain ontologies, and its RDF data for what. Workers can receive answers from the question-answering module incorporated with multiple knowledge bases for four types of question. The authors conducted a demonstration experiment and found that workers could perform the work more autonomously by importing the system.

Keywords

Smart glasses Work support Question-answering module Ontology Knowledge management 

References

  1. 1.
    OPTiM Corporation. Remote Action[Online]. http://en.optim.co.jp/remote/remoteaction/. Accessed 3 May 2015.
  2. 2.
    Telepathy Corporation. Telepathy Jumper[Online]. https://telepathywear.com/product/eng/lp/. Accessed 5 May 2015.
  3. 3.
    Zheng, X. S. et al. (2015). Eye-wearable technology for machine maintenance: Effects of display position and hands-free operation. In CHI’15, Proceeding of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 2115–2134).Google Scholar
  4. 4.
    Sagawa, H., et al. (2015). Development of remote work support system using augmented reality. IEICE TRANSACTIONS on Information and System (Japanese Edition), J98, 258–268.Google Scholar
  5. 5.
    Zheng, X. S. et al. (2015). Wearable Solution for Industrial Maintenance. In CHI’15, Proceeding of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 311–314).Google Scholar
  6. 6.
    Bllinghurst M. et al. (2015). Collaboration with wearable computers. In Fundamentals of Wearable Computers and Augmented Reality (pp. 661–680).Google Scholar
  7. 7.
    Mann, S. (2000). Telepointer: Hands-free completely self contained wearable visual augmenter reality without headwear and without any infrastructural reliance. In ISWC’00, Proceeding of the 4th IEEE International Symposium on Wearable Computers (pp. 177).Google Scholar
  8. 8.
    Kuzuoka, H. (1992). Spatial workspace collaboration: A shared view video support system for remote collaboration capability. In CHI’92, Proceeding of the SIGCHI Conference on Human Factors in Computing Systems (pp. 533–540).Google Scholar
  9. 9.
    Aromaa, S. et al. (2016). Use of wearable and augmented reality technologies in industrial maintenance work. In AcademicMindtrek’16, Proceeding of the 20th International Academic Mindtrek Conference (pp. 235–242).Google Scholar
  10. 10.
    Siewiorek, D. et al. (1998). Adtranz: A Mobile Computing System for Maintenance and Collaboration. In ISWC’98, Proceeding of the 2nd IEEE International Symposium on Wearable Computers.Google Scholar
  11. 11.
    Marumo, N. et al. (2014). A Knowledge Transfer System Integrating Workflow, a Rule Base and a Goal Tree Based On Domain Ontologies. In KSEM’14, Proceeding of 7th International Conference on Knowledge Science, Engineering and Management (pp. 357–367).Google Scholar
  12. 12.
    Okabe, M., et al. (2010). Organizational knowledge transfer using ontologies and a rule-based system. IEICE Transactions on Information and Systems, E93.D, 763–773.CrossRefGoogle Scholar
  13. 13.
    Ishikawa, T. et al. (2010). Support for externalization of intelligence skill using ontology and rule-based system. In JCKBSE’10, Proceeding of 9th Joint Conference on Knowledge-Based Software Engineering (pp. 145–159).Google Scholar

Copyright information

© Springer Japan 2017

Authors and Affiliations

  • Ryutaro Nambu
    • 1
  • Takeshi Morita
    • 2
  • Takahira Yamaguchi
    • 2
  1. 1.Graduate School of Science and TechnologyKeio UniversityYokohamaJapan
  2. 2.Faculty of Science and TechnologyKeio UniversityYokohamaJapan

Personalised recommendations