Business & Information Systems Engineering

, Volume 3, Issue 4, pp 241–244 | Cite as

Data Governance

  • Boris OttoEmail author

Data Quality as a Success Factor in Enterprises

The quality of data is critical for enterprises in order to be able to meet a variety of business requirements, such as compliance with regulatory and legal provisions, integrated customer management (“360° view on the customer”), effective and efficient reporting (“single point of truth”), or integrated and automated business processes.

Consumer goods manufacturer Nestlé, for example, is confronted with requirements from the French retail industry to provide “carbon footprint” information on the packaging of each product shipped to stores. The carbon footprint is supposed to inform about the carbon dioxide emitted during the production and distribution of the product along the entire supply chain (AFNOR 2009). This information has to be specified as an attribute of the product data class and has to be made available for the production and packaging process correctly, completely, and in a timely manner. Otherwise, the company risks being...


Carbon Footprint Data Owner Business Requirement Master Data Function Diagram 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Gabler Verlag 2011

Authors and Affiliations

  1. 1.Institute of Information ManagementUniversity of St. GallenSt. GallenSchweiz

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