International Journal of Social Robotics

, Volume 8, Issue 1, pp 21–30 | Cite as

Rapport–Expectation with a Robot Scale

Article

Abstract

As interaction with robots grows, humans are expected to develop greater rapport with them. Assuming that such further interaction will fuel developmental research, we developed a psychological scale for measuring rapport called the Rapport–Expectation with a Robot Scale (RERS). From a controlled experiment where human participants interacted with a robot with/without behaviors based on relational strategies, our validation process found the following: (1) our RERS scale had sufficient internal consistency; (2) the robot behaviors, which were based on relational strategies, increased the participants’ RERS scores; and (3) participants who treated the robot as a human—like conversation partner had higher RERS scores than those who did not.

Keywords

Human-robot interaction Evaluation from a robot Fear of negative evaluation Gaze 

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Copyright information

© Springer Science+Business Media Dordrecht 2015

Authors and Affiliations

  1. 1.Department of Media InformaticsRyukoku UniversityOtsuJapan
  2. 2.ATR Intelligent Robotics and Communication LaboratoriesKyotoJapan

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