Service Business

, Volume 8, Issue 1, pp 1–27

Mobile application service networks: Apple’s App Store

  • Jieun Kim
  • Yongtae Park
  • Chulhyun Kim
  • Hakyeon Lee
Empirical Article

DOI: 10.1007/s11628-013-0184-z

Cite this article as:
Kim, J., Park, Y., Kim, C. et al. Serv Bus (2014) 8: 1. doi:10.1007/s11628-013-0184-z

Abstract

In fast-moving and complex App Store, there is a need for exploring the content of mobile application services themselves. Thus, this research empirically analyzes the relationships among mobile application services to identify their structures and positions through a text-mining-based network analysis. Associations among categories and applications are visualized as macro-level category network and micro-level app network; network indexes gauge the structural properties and positional characteristics of each network. Mobile service categories are compared according to their values and grouped according to network properties using cluster analysis, offering implications for the sectoral characteristics of mobile services in App Store.

Keywords

Mobile application Mobile services App Store Network analysis Cluster analysis 

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Jieun Kim
    • 1
  • Yongtae Park
    • 1
  • Chulhyun Kim
    • 2
  • Hakyeon Lee
    • 3
  1. 1.Department of Industrial Engineering, School of EngineeringSeoul National UniversitySeoulRepublic of Korea
  2. 2.Department of Technology and Systems ManagementInduk UniversitySeoulRepublic of Korea
  3. 3.The Graduate School of Public Policy and Information TechnologySeoul National University of Science and TechnologySeoulRepublic of Korea

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