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Ansteckungsprozesse in Gruppen: Die Rolle von geteilten Gefühlen für Gruppenprozesse und -ergebnisse

Contagion in groups: the role of shared feelings for group processes and outcomes

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Zusammenfassung

Gefühle betreffen nicht nur einzelne Gruppenmitglieder. Gefühle konvergieren und bilden oft eine von Teammitgliedern geteilte Gruppenstimmung. Der Artikel gibt einen Überblick über Prozesse, die zu einer geteilten Gruppenstimmung beitragen können sowie über Forschungsbefunde zu Gruppenprozessen und -ergebnissen, die mit einer Gruppenstimmung assoziiert werden. Unterschieden werden eine positive Gruppenstimmung und eine negative Gruppenstimmung als unabhängige Dimensionen. Eine positive Gruppenstimmung steht grundsätzlich mit erwünschten Gruppenprozessen und -ergebnissen in einem Zusammenhang. Sie fördert die Kooperation und Teamleistung. Eine negative Gruppenstimmung fördert Gruppenprozesse und -ergebnisse nur bei kurzfristig zusammenarbeitenden Gruppen. Arbeiten Gruppen länger zusammen, steht eine negative Gruppenstimmung mit Konflikten und geringer Leistung in einem Zusammenhang. Gruppen sollten sich bewusst sein, dass Stimmungen konvergieren. Eine positive Gruppenstimmung sollten sie kultivieren und eine aufkommende negative Gruppenstimmung frühzeitig regulieren.

Abstract

Feelings are not only a matter of individual group members. Within groups, individuals’ feelings converge resulting in a group affective tone. This paper provides an overview about processes that contribute to group affective tone as well as research findings about related group processes and outcomes. Group affective tone compromises two independent dimensions: positive group affective tone and negative group affective tone. Positive group affective tone is usually related to desired group processes and outcomes. It also promotes cooperation and performance. A negative group affective tone promotes group processes and outcomes only in groups that work together for a short time. In longer lasting groups negative group affective tone is linked to conflicts and reduced performance. Groups should be aware that affect spills over, cultivate a positive group affective tone and regulate an emergent negative group affective tone at an early stage.

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Paulsen, H.F.K., Kauffeld, S. Ansteckungsprozesse in Gruppen: Die Rolle von geteilten Gefühlen für Gruppenprozesse und -ergebnisse. Gr Interakt Org 47, 357–364 (2016). https://doi.org/10.1007/s11612-016-0340-8

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