Implementation of Patient and Family Advisory Councils in Primary Care Practices in a Large, Integrated Health System
The role of patient engagement in healthcare is well recognized.1 While some guidelines exist for development of patient councils,2 and characteristics of high functioning patient advisory councils have been identified around representative patient sample recruitment, facilitation, accountability, and supportive culture,3 implementation of patient and family engagement is not well standardized. There has been interest in patient engagement in healthcare research,4, 5 but there remains a need to describe the process of patient and family involvement in primary care practice including recruitment, goals and expectations, and outcomes of the engagement process. A reporting item tied to reimbursement for The Centers for Medicare and Medicaid Services Comprehensive Primary Care Plus program (CPC+),6(Patient and Caregiver Engagement domain), is that Patient and Family Advisory Councils (PFACs) are created with representation of care providers and patients and families from...
KEY WORDSprimary care patient engagement primary care redesign
Dr. Misra-Hebert is supported by an Agency for Healthcare Research and Quality grant K08HS024128. Dr. Rose receives partial salary support from the National Institutes of Health #1R01HG010092-01.
Compliance with Ethical Standards
Conflict of Interest
Dr. Misra-Hebert has received research funding from the Merck Investigators Studies Program and from Novo Nordisk, both unrelated to this work.
Dr. Rose has received honoraria from Siemens Healthineers, unrelated to this report.
All other authors declare no conflicts of interest.
- 1.Patient Engagement. https://doi.org/10.1377/hpb20130214.898775/full/. Accessed July 5, 2018.
- 2.Steps to Creating a Patient Safety Advisory Council. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/patient-safety-advisory-council/chapter3.html. Published April 1, 2008. Accessed July 5, 2018.
- 6.Comprehensive Primary Care Plus | Center for Medicare & Medicaid Innovation. https://innovation.cms.gov/initiatives/comprehensive-primary-care-plus. Accessed July 5, 2018.