Journal of General Internal Medicine

, Volume 31, Issue 10, pp 1222–1236 | Cite as

Primary Care Physicians’ Perspectives of Their Role in Cancer Care: A Systematic Review

  • Renae A. Lawrence
  • Jordana K. McLoone
  • Claire E. Wakefield
  • Richard J. Cohn
Review Paper

ABSTRACT

BACKGROUND

As survival rates improve, cancer is increasingly considered a chronic illness associated with significant long-term burden and sequelae, both physical and psychological. Various models of cancer care, including primary care physician (PCP)-led and shared-care, have been proposed, though a systematic review of PCPs’ perspectives of their role and challenges in providing cancer care remains lacking. This systematic review summarises available literature on PCPs’ perspectives of their role in cancer care.

METHODS

Five databases (MEDLINE, MEDLINE In-Process, EMBASE, PsycINFO and CINAHL) were systematically searched using keywords and MeSH headings for articles from 1993–2015 exploring PCPs’ views of their role in the care of patients/survivors of both child and adult cancers. Two independent reviewers screened abstracts for full-text review, abstracted data and performed a quality assessment.

RESULTS

Thirty-five articles representing the perspectives of 10,941 PCPs were captured. PCPs’ confidence to provide care varied according to cancer phase (e.g. treatment versus survivorship), care domain (e.g. acute medical care versus psychological late effects), and disease prevalence (e.g. breast malignancies versus childhood cancers), with preferences for shared- versus independent-care models varying accordingly. Barriers included a lack of timely and specific information/communication from oncologists and limited knowledge/lack of guidelines, as well as lack of time, remuneration and patient trust.

LIMITATIONS

The data was limited by a lack of consideration of the preferences of patients and oncologists, leading to uncertainty about the acceptability and feasibility of suggested changes to cancer care.

DISCUSSION

PCPs appear willing to provide cancer care for patients/survivors; however, they report barriers and unmet needs related to providing such care. Future research/interventions should take into account the preferences and needs of PCPs.

KEY WORDS

cancer primary care care management physician satisfaction care transitions 

INTRODUCTION

Improved screening, early diagnosis, treatment, and an aging population, have led to an increase in the number of people living with or surviving cancer, with prevalence and survival estimates projected to continue to increase dramatically in future decades.1,2 Lifetime probability rates for diagnosis of an invasive cancer are up to 45 % for men and 38 % for women,3 and, for many cancer types and stages, five-year survival rates have increased for both adult and childhood cancers,3,4 resulting in increased pressure being placed on health-care systems at all stages of the cancer care continuum.

In addition to the acute effects of primary disease and treatment, health professionals must also meet the needs of survivors who remain at risk of relapse, development of a second cancer,5,6 and long-term morbidity related to the physical and psychosocial late effects of their disease and/or its treatment.7,8 Providing care for childhood cancer survivors is a particular challenge, as approximately two-thirds will experience chronic late effects9 during survivorship periods, which will, on average, span six decades.10,11 Additionally, health professionals must also meet the needs of aging cancer survivors who are at increased risk of comorbid disease and increased health-care service utilisation.12,13

Oncologists located at tertiary hospitals have traditionally provided the majority of cancer treatment and routine follow-up for patients with cancer.14, 15, 16 However, workforce shortages in oncology, combined with an exponentially increasing number of cancer survivors, reduced the sustainability of a specialist-based model of care.17 Some researchers predict that there will be insufficient oncologists to meet the needs of cancer patients and survivors in the future, with demand predicted to rise 48 % between 2005 and 2020.18

Oncologist-led follow-up is expensive, with other models of care, such as primary care based management, demonstrating greater cost-effectiveness than hospital-based alternatives, with minimal variation in key outcomes documented for breast cancer patients.14,15,19,20 Oncologist-led care presents additional challenges, including difficulties in maintaining patient-oncologist contact as survivors transition through life-phases (for example, childhood cancer survivors, who may have more than six decades of life expectancy ahead, may move away from home and their treating hospital to pursue tertiary study, careers and relationships) or should survivors reside significant distances from the treating hospital.21, 22, 23

In response to these barriers to oncologist-led follow-up, it has been suggested that primary care physicians (PCPs) may be suitable to assume a greater role in cancer care. As primary care providers, PCPs foster long-term relationships with patients and are well placed within the community to holistically manage health-care, integrating cancer care into pre-existing and ongoing primary care.15,24 In terms of health outcomes, a PCP-based follow-up system may be a safe alternative to oncologist care,19,25 and in some instances patients are more satisfied with follow-up.26 PCP follow-up may also allow better continuity of care, improved individual patient support, more proactive care, and improvements in teamwork between disciplines.27

A recent rapid review suggests that while the efficacy of PCP involvement and provision of such care is restricted by limitations in knowledge, and the attitudes/beliefs of both patients and physicians, increasing PCP involvement in cancer care has promise given that it is both structured and individualised, potentially utilising clear guidelines and electronic resources.28,29

However, it is unclear whether PCPs are willing and able to fulfil this role with little to no specialist training in cancer care.30 Also unknown is whether the PCP workforce may be limited and under similar strain to hospital-based alternatives in the future.31 Survivors of childhood cancers present an additional challenge, as PCPs encounter fewer cases and have limited paediatric oncology knowledge,32 and there remains a dearth of evidence exploring the optimal model follow-up care for this population.33

A clearer understanding of PCPs’ preferences for involvement in cancer care is needed to explore the feasibility of a primary care based follow-up system. The significant amount of research that has already investigated PCPs’ preferences represents an opportunity to make informed changes within health-care systems and potentially increase the quality of life and survival of cancer patients.34 It is timely then that these findings be synthesised. This review therefore aimed to summarise the available evidence on PCPs’ perspectives of their role within cancer care.

METHOD

Data Sources and Searches

We conducted a systematic review to investigate primary care physicians’ (PCPs’) views of their role in providing care for cancer patients and survivors. The inclusion criteria were studies that assessed (1) PCPs’ perspectives; (2) related to the provision of patient care; in (3) cancer. Both qualitative and quantitative studies were included. This review was conducted in accordance with the PRISMA reporting guidelines.35

The following electronic bibliographic databases were searched: MEDLINE; MEDLINE In-Process & Non-Indexed Citations; EMBASE; PsycINFO and CINAHL. The same key words were used in all databases in addition to similar MeSH headings. Similar search terms were combined using ‘OR’ to create search themes (e.g. neoplasm OR oncol$ OR cancer), and these themes were then combined using ‘AND’ [e.g. (neoplasm OR oncol$ OR cancer) AND (general practitioner OR family physician OR primary care physician)]. The search algorithm is detailed in Table 1. Searches were limited to human studies published in English from 1993–2015 and excluded studies focused on cancer diagnosis only.
Table 1.

Search Algorithm

 

Search themes

 

Theme 1: Cancer

Theme 2: PCP

Theme 3: Patient care

Keywords

Applied across all databases

Neoplasm; oncol$; cancer

General practitioner; family physician; primary care physician

Physicians role; patient care; attitudes of health personnel

Subject or MeSH head

MEDLINE and MEDLINE In-Process

Neoplasms

General Practitioners; Physicians, Family; Physicians, Primary Care

Physician’s Role; Patient Care; “Attitude of Health Personnel”

PsycINFO

Neoplasms

General Practitioners; Family Physicians

Health Care Delivery; Roles; Health Personnel Attitudes

EMBASE

Neoplasm

General practitioner

Patient care; health personnel attitude

Keywords

CINAHL

Only key words used

All searches refined by: English language AND humans AND year=”1993-current” AND not diagnosis

Study Selection and Data Extraction

The search captured 924 abstracts, 163 of which were duplicates and, thus, removed. To augment the electronic search, we also conducted manual searches of reference lists, yielding an additional nine abstracts. The resulting 770 abstracts were hand screened by the lead author to establish appropriateness for inclusion in the review and also by a trained research assistant to ensure reliability. Studies were excluded for the following reasons (ordered by most common reason for exclusion): (1) not PCPs’ perspective; (2) not related to PCPs’ involvement in cancer care; (3) not cancer-specific; (4) not original research; (5) screening of the general population; (6) diagnosis and referral only, no provision of care; (7) prevention, e.g. smoking cessation or vaccination; (8) intervention studies; (9) genetics studies; and (10) other. Two articles were unable to be obtained and were therefore excluded. Thirty-five articles were identified as meeting all inclusion criteria. Search results and selection are detailed in Figure 1.
Figure 1.

Summary of evidence search and selection

Each captured article was critically appraised according to pre-determined criteria, adapted from international recommendations.36,37 Two independent reviewers extracted data from the included studies and combined the data into themes to reveal trends within the data. They also assessed study quality and strength of evidence.

RESULTS

Study Selection, Characteristics and Results

The review captured 35 relevant articles representing the views of 10,941 primary care physicians (PCPs). Table 2 summarises the findings of included studies. Articles originated from 11 countries, including: United States (10), Canada (9), the Netherlands (4), Australia (3), Norway (3), France (2), United Kingdom (2), Germany (1), Italy (1), Ireland (1) and Israel (1). Two articles focused on childhood cancer survivors and the remainder were adult-focused.
Table 2.

Results Table—Studies Addressing PCPs’ Perspectives of Their Role Within Cancer Care Between 1993 and 2015

First author (Year)

Country of study

n

Response rate

Study design

Outcomes

Anvik38

Norway

23

Qualitative study of PCPs, patients, relatives and friends. Different methods and sources for data collection were used.

Most PCPs stated that cancer treatment is best conducted by hospitals. PCPs provide holistic and accessible care. PCPs reported follow-up of cancer patients to be time consuming, but didn’t view this as a barrier due to limited numbers. PCPs involved in the treatment stage reported an initial lack of knowledge, but felt it should not deter ongoing cancer care delivered by PCPs. Meeting with oncologist at treatment completion would improve care.

Aubin39

Canada

232

Prospective longitudinal, qualitative study of patients diagnosed with lung cancer. Assessed 3- or 6-monthly for 18 months. Participants’ PCPs were invited to complete a questionnaire.

PCPs reported involvement in diagnosis (87.8 %), treatment phase (43.7 %), and advanced phases (70.1 %); shared care (48.9 %), parallel care (45.4 %) and sequential care (5.7 %). PCPs desired involvement in all aspects of care, including information provision (80 %) and emotional support.

Bober40

United States

227

76 %

Cross-sectional, questionnaire-based study of community- and academic-based PCPs in Denver, Colorado.

PCPs reported a lack of clear primary care survivorship guidelines. 48 % reported unpreparedness to manage long-term effects, preferring oncologist-led care. Barriers to providing survivorship care included: lack of standards (53 %), limited preparation/formal training (47 %) and inadequate access to mental health referrals (46 %). For survivorship care, 84 % reported usually or always monitoring for cancer reoccurrence and 37 % reported never or only rarely undertaking late effects screening. 24 % of PCPs met the criteria for multidimensional survivorship care. Information preferences included: cancer treatments (98 %), clinical practice guidelines for survivorship care (85 %) online and in print.

Brazil41

Canada

175

64 %

Cross-sectional survey mailed to all PCPs in a health care region of Ontario, Canada.

PCPs reported regularly assessing/providing pain and symptom management, nursing care, homemaker support and emotional support. Overall, 85 % reported being content with their role in coordinating supportive cancer care (as a referrer, part of a team or solely responsible), but PCPs solely responsible were generally least satisfied. In general, PCPs did not see themselves as the healthcare worker primarily responsible for coordinating patient care, nor did they wish to assume this role.

Cheung42

Canada

255

*

Cross-sectional, questionnaire-based study of PCPs identified by responding survivors. Patients and oncologists were also surveyed.

PCPs reported involvement in follow-up for cancer reoccurrence (58 %), screening for secondary cancers (58 %), general preventative care (79 %) and treatment of other medical problems (83 %). PCPs expected to fully fulfil the role of treatment of other medical problems (84 %), general preventative care (79 %) and screening for other cancers (61 %). For follow-up of cancer reoccurrence, 30 % expected partial PCP and oncologist involvement and 54 % expected mainly PCP.

Cohen Castle71

Israel

382

50 %

Cross-sectional survey of PCPs in Israel.

70 % of PCPs reported confidence in conveying bad news; 5 % felt they had poor or no skills. 74 % thought discussion the of emotional impact should occur with patients, 11 % would delegate to a social worker and 6 % would avoid unless expressed by the patient. Barriers to initiating such discussions included: time constraints (38 %) and lack of skill (13 %).

Dahlhaus43

Germany

30

24 %

Qualitative interview-based study of German PCPs.

PCP involvement in cancer care varies over the course of cancer care, depending on the phase of care. PCPs expressed being less involved in curative and palliative therapy, but emphasised their fundamental role in accompanying the patient throughout the course of the disease. They demarcated their role to focus more on the patient’s quality-of-life, dependent on their personal relationships, familiarity with their social environments and knowledge of the patients past medical history. They saw themselves as a resource for patients, more concerned with symptom management and the psychological dimensions of cancer care compared to a disease or treatment focus. PCPs expressed frustration with delays in information transfer and a lack of coordination of care.

Del Giudice44

Canada

330

52 %

Cross-sectional self-administered survey of Canadian PCPs.

PCPs were willing to assume exclusive responsibility for routine follow-up care approximately 2.5-3.5 years following active treatment. 50 % were willing to accept exclusive care within 2 years of treatment completion for breast, prostate and colorectal cancer patients. Support needed to provide exclusive follow-up included: a patient specific letter from the oncologist (95 %), expedited referral routes (93 %), printed guidelines (92 %) and expedited access to investigation for suspected reoccurrence (91 %). PCPs felt that they should be included at an earlier stage of follow-up care (64 %) and are better able to deliver psychosocial support (80 %). PCPs were concerned by patients’ expectations to receive follow-up care from oncologists (72 %).

Demagny45

France and Norway

640

7 % and 39 %

Cross sectional, questionnaire-based study of PCPs in France and Norway.

PCPs reported being actively involved in diagnosis (78 % in France and 83 % in Norway), after the first year, 73–78 % continuing to be involved in follow-up and providing considerable psychological support.

DiCicco-Bloom70

United States

21

Qualitative study of PCPs and nurse practitioners exploring doctor-patient interactions from initial cancer diagnosis to post-treatment follow up.

PCPs expressed frustration at the lack of visits from patients undergoing cancer treatment. Community-based oncologists and surgeons usually provided high quality feedback compared to those in large academic centres. There are discrepancies in the summary information provided for follow-up care. PCPs suggested improving post treatment follow-up through the broad integration of electronic medical records.

Forsythe46

United States

1021

*

Cross-sectional survey of medical oncologist and PCPs.

80 % of PCPs reported broad involvement in psychological care, 28 % sole provision and 22 % shared provision. 61 % reported broad involvement in symptom management, 19 % sole provision and 13 % shared provision. 87 % reported broad involvement in health care promotion, 51 % exclusive care and 23 % shared care. 53 % of PCPs reported general involvement in all aspects of care. Over 60 % of PCPs reported an exclusive role in treatment of anxiety or depression, counselling for smoking and treatment for sexual dysfunction.

Geelen47

The Netherlands

53

Qualitative study of PCPs.

PCPs expressed viewing cancer survivors as “not special”, assuming a wait-and-see (reactive) attitude and a demand-driven approach towards care, assuming cancer survivors will take the initiative to ask for help, particularly for sensitive issues such as sexual, psychological or social problems. PCPs argued that it is impossible to organise standardised proactive follow-up care as the survivorship trajectory varies considerably between patients and it was viewed as inefficient. PCPs expressed a lack of knowledge, particularly regarding other multi-disciplinary professionals available to provide care.

Gilbert48

Canada

268

71 %

Cross-sectional survey of PCPs across two regions of Ontario.

PCPs always assumed a significant share of the following roles in cancer care: discussing diagnosis (85 %), emotional support (84 %), prevention/screening (83 %), palliative care (61 %), pain management (58 %), coordinating care (44 %), conveying news of therapy failure (41 %) and management (39 %). Letters from regional cancer centre consultants arrived too late to be of use (30 %). 30–50 % were ‘sometimes’/‘seldom’ satisfied and 81 % were ‘very often’/‘often’ satisfied with the content of treatment plans. 88 % endorsed “a formal letter specific to diagnosis of the patient including current information on the specific cancer, prognosis, treatment options and side effects,” and 50 % favoured a bi-annual newsletter from regional cancer centres.

Greenfield49

United Kingdom

54

Cross-sectional e-survey of PCPs and cancer experts.

Highly rated reasons for follow-up included: checking for reoccurrence (94 %), reassuring patients (87 %), providing information on late effects (83 %) and to learn more about late effects (83 %). PCPs considered the advantages of primary-cared based follow-up to include: pre-existing relationships with patients (82 %), accessibility (69 %) and lower costs (66 %). PCPs felt they are appropriately located to provide supportive follow-up and may help limit feelings of abandonment that follow discharge. Major disadvantages of PCP involvement included: insufficient budgets (79 %), limited time (77 %), and lack of appropriate expertise (75 %).

Grunfeld50

United Kingdom

180

82 %

Qualitative study of PCPs of patients enrolled in a randomised trial comparing community and hospital follow-up for breast cancer.

18 % of PCPs agreed that hospital follow-up provides important psychosocial support. 69 % of PCPs considered they had the necessary skills to do follow-up and 82 % thought they were well located to provide psychosocial support. 53 % thought that patients would prefer to see a PCP for routine follow-up and 33 % thought it would be less stressful to patients. The ‘most preferred’ follow-up system was routine follow-up by PCPs with referral to hospital-based clinics if issues arise (69 %). 56 % of PCPs agreed they should be included earlier in breast cancer care following active treatment, 58 % believed they require more training and 26 % felt they receive adequately compensation to assume this role. 70 % agreed that communication between PCPs and hospitals is effective.

Johansen51

Norway

14

Qualitative study of PCPs. Through purposive sampling, PCPs were recruited through a national survey on cancer and general practice.

PCPs saw themselves as interpreters from the first consultation, translating, reiterating and re-evaluating the medical explanation. PCPs saw talks as difficult if relaying the diagnosis. PCPs saw themselves as someone patients had confidence in but could lack specific knowledge when requested, emerging as the nearest doctor to call in acute situations but depended on a good discharge letter. Many saw themselves as team workers and companions. The relationship with the patient was seen as an important, as supporters of the patients/families and as a guide, but not all felt close to the patient due to organisational or personal reasons.

Johnson52

Australia

648

33 %

Cross-sectional survey of a random sample of Australian PCPs.

PCPs were interested in being involved in prevention (86 %), diagnosis (86 %), monitoring for reoccurrence (70 %), psychological support (69.6 %), follow-up after treatment (69 %) and palliative care (68 %). Five themes emerged – importance of involvement and role of PCPs; need for detailed, timely and regular communication; influence of location (i.e. increasing involvement of rural PCPs); training; and barriers to caring for patients with cancer. Barriers included: lack of skill, time, resources and poor remuneration.

Kerrigan72

Ireland

81

66 %

Qualitative study of breast cancer survivors and PCPs.

51 % of PCPs supported the transfer of follow-up care to the community. The barriers affecting transfer were increased workload (87 %), cost (83 %) and medicolegal risk (83 %).

Kisker53

United States

97

71 %

Questionnaire sent to PCPs who had participated in shared management of children with cancer.

PCPs reported a shared management system comforted the family, relieved anxiety and provided economic benefits, allowing for more treatment choices to be offered. They rejected that the system required too much time, record keeping or money; rather, it strengthened their relationship with university physicians and was personally satisfying and educational. They expressed a need for a facsimile system where information could be shared, and a patient financial counsellor or reimbursement specialist.

Klabunde54

United States

1694

*

Questionnaire mailed to PCPs and oncologists identified by patients diagnosed with lung or colorectal cancer.

PCPs assumed or comanaged the role of managing comorbid conditions (98 %), evaluating and/or treating depression (95 %), ascertaining DNR status (95 %), hospice referrals (95 %) and prescribing pain medication (91 %). PCPs were more likely to comanage than directly preform cancer-specific roles, e.g. evaluating patient treatment preferences (64 %) and deciding potential uses of surgery (53 %).

Larue55

France

600

Cross-sectional survey of Medical oncologists and PCPs.

85 % of PCPs were satisfied with their practice of cancer pain management and 60 % were content with the management of cancer pain in France. 27 % reported receiving training in cancer pain management.

McConnell56

Australia

108

54 %

Cross-sectional survey of medical oncologists, radiation oncologist, surgeons and PCPs. Semi-structured interviews were conducted with doctors and content analysis of referral and reply letters.

PCPs’ preferences for letter content: oncologist’s specific instructions to the referring PCP (99 %), a follow-up plan (98 %), test/findings on investigation (98 %), aim of treatment (97 %), likely prognosis (95 %), likely short and long-term side effects (93 %), what the patient has been told (92 %), rationale for recommended treatment (92 %) and management of side effects (92 %). Oncologists’ letters actually contained information on examination/investigation findings; however, other items were rarely mentioned. 78 % of PCPs identified situations where a phone call would be desirable over a letter.

Merport57

United States

400

11 %

Cross-sectional mailed survey of cancer specialist physicians and PCPs.

54 % of PCPs reported ever having received a cancer treatment summary. Information PCPs would like to be included in a cancer treatment summary: summary of previous treatments (95 %), schedules for follow-up (89 %), recommendations for PCPs (89 %), likely side-effects of treatment (84 %), future treatment related health risks (67 %) and health insurance (14 %).

Mitchell58

Australia

12

Qualitative study of Australian PCPs. Three two-hour focus groups were conducted with non/metropolitan PCPs

Communication problems and referral delays were reported (especially in non-metropolitan areas), the improvement of standard communication procedures between PCPs and public hospital specialists was recommended. Electronic communication was valued, but interaction with oncologists was preferred. PCPs felt under-involved in ongoing surveillance, and their skills under-appreciated.

Nathan59

United States and Canada

1124

45 %

Quantitative parallel survey studies mailed to PCPs in the United States and Canada.

1 % of PCPs preferred to care for childhood cancer survivors independently, 85 % preferred in consultation with a long-term follow-up program or cancer centre-based physician and 11 % preferred to refer survivors. 94 % considered a patient-specific standardised letter from specialist with surveillance recommendations as useful and 93 % considered access to long-term follow-up guidelines to paediatric cancer survivors useful. 38 % of PCPs reported having communicated with a colleague about survivorship, 33 % attended relevant continuing medical education activities, 33 % read one or more journal articles on survivorship, 23 % attended a formal lecture during training and 18 % attended a session at a professional conference.

Nissen60

United States

132

75 %

Cross-sectional survey mailed to PCPs.

52 % of PCPs were very/comfortable assuming responsibility of recurrence surveillance and 43 % are very/confident they are following standard guidelines. Ambiguity about the nature, frequency and extent of surveillance testing was expressed by the majority of PCPs. PCPs suggested a desire for increased communication with oncologists; for example, specific surveillance plans, and that the transfer of care should be formalised.

O'Beirne61

Canada

28

Qualitative interview-based study with PCPs.

PCPs struggled with the defining of complimentary therapies and expressed that there was more to medicine then the physical body. Many PCPs agreed on the importance of scientific evidence, some questioned the value of evidence-based medicine as it conflicted with treating the whole patient, especially beliefs and spirituality. PCPs attitudes towards complimentary therapies ranged from complete lack of support to actively offering them to patients. PCPs recognised that their lack of knowledge could affect doctor–patient communication. PCPs identified support, education and protection from harm as their role with complimentary therapies.

Paradiso62

Italy

263

66 %

Questionnaire sent to PCPs, regional specialists and patients, regarding breast cancer follow-up.

In 85 % of cases, patients were generally followed-up by two or more specialists. 93 % of PCPs reported to prefer a more active role in the management of follow-up of patients. 78 % agreed that they usually do not receive any information on the goals and procedures of follow-up as dictated by the specialist.

Potosky63

United States

1072

*

Cross-sectional questionnaire survey of a nationally representative sample of PCPs and medical oncologists.

38 % of PCPs preferred shared care, 25 % preferred oncologist-led and 10 % preferred PCP-led. 59 % (breast cancer) and 58 % (colon cancer) felt that PCPs have the required skills to preform follow-up care; 75 % (breast cancer) and 74 % (colon cancer) felt PCPs have the required skills to initiate screening and diagnostic tasks to detect cancer reoccurrence; and 51 % (breast and colon cancer) felt that PCPs are better able to provide psychosocial support in comparison to oncologists.

Roorda64

The Netherlands

502

53 %

Cross-sectional survey of PCPs located in the three northern providences of the Netherlands.

During follow-up, PCPs reported enquiring about patient symptoms (74 %), carrying out clinical breast exams (73 %) and requesting mammograms (63 %). 80 % of PCPs felt their current contribution to follow-up was ‘just right’. 40 % were willing to accept exclusive responsibility 5 years from completion of treatment and 19 % immediately or 1–2 years after. The major barriers to assuming responsibility at an earlier stage were: patient preference for specialist-led care (65 %), personal knowledge and skills (52 %) and workload pressure (36 %). Compared to specialists, 61 % felt they were better at providing psychological support. A patient-specific letter with a follow-up focus from specialists was considered the most useful tool in the transfer of care.

Sada65

United States

6

Qualitative interview-based study of PCPs.

PCPs felt electronic health records (EHR) improved communication and efficiency–accessibility, limiting the need to contact oncologists for basic information. Difficulties were identified in communicating with physicians outside of hospitals. PCPs still valued direct communication with oncologists e.g. via phone or email, for specific urgent problems. PCPs acknowledged that their role in cancer care diminishes during the treatment phase, particularly for comorbid conditions, discussed the need to assume a more assertive role and identified additional roles they could fill during active treatment (support for psychological distress and maintenance of healthy behaviour modification and goal setting).

van Roosmalen66

The Netherlands

15

100 %

Qualitative interview-based study of PCPs.

PCPs reported a lack of specialist knowledge to care for cancer patients at home and an inability to remain informed on developments in oncology. In caring for patients, PCPs reported using technical medical knowledge (e.g. physical examinations), the medical system (e.g. consult colleagues), arranged necessary affairs at home and employed an understanding of what it means to suffer from cancer. This knowledge was obtained though medical education, literature, experiences, colleagues, common sense and through the patient narrative.

Wind67

The Netherlands

87

46 %

Cross-sectional survey of colorectal surgeons, patients (participating in a colon cancer follow-up program) and PCPs.

PCPs did not feel involved in current specialist-led follow-up, partly due to a lack of communication. 30.1 % of PCPs felt future colonic cancer follow-up should be PCP-led (34.1 % for low risk patients and 19.1 % for high risk) and 50.6 % for low risk and 36.4 % for high risk patients agreed with surgeon-led follow-up for the first 2 years followed by PCP-led follow-up. PCPs reported high levels of trust in their capabilities for identifying and treating psychological problems (95.3 %), social problems (94.1 %), lower levels were reported for identifying and treating cancer related physical problems (55.8 %) and detecting recurrence (30.1 %).

Worster68

Canada

154

82 %

Cross-sectional survey of PCPs.

53 % of PCPs reported having been involved in 5-year follow-up care for a patient with stage I breast cancer and 64 % responded that they had some familiarity with the protocols. 77 % thought it appropriate for PCPs to follow most cases, 19 % thought PCPs had a follow-up role in some cases and 4 % thought it inappropriate. 90 % would accept responsibility if asked by their patient. 90 % reported they would prefer to start follow-up within a year of treatment completion.

Zitzelsberger69

Canada

13

5 %

Qualitative interviews of PCPs from Ontario, Canada.

PCPs wanted guidelines on screening, treatment and follow-up. PCPs saw guidelines as a possible means of communication between themselves and cancer centres, potentially including notations from oncologists about individual patients so PCPs could have the necessary skills to provide on-going cancer care and support for patients throughout active treatment and follow-up. PCPs stressed that information needs to be circulated amongst all physicians and mail was considered most viable. PCPs agreed patient-specific written guidelines would be beneficial if they were clear, well written and not conflicting, giving weight to PCPs’ recommendations.

* only overall response rate reported, combining PCPs and other physicians or patients

† response rate not reported

Quality Assessment

All included studies had clearly described aims, methodology and used appropriate sampling procedures. However, many studies did not utilise standardised or validated outcome measures, limiting comparison across studies. Response rates were generally poor, varying between 5 % and 100 %, with a median of 53.5 %. Fourteen studies failed to report a response rate. In some instances, studies reported results without exploring contextual elements, such as country-specific health care systems.

PCP Preferences for Models of Care

The majority of PCPs desired involvement in all aspects of cancer care,39,43 and approximately 55 % of PCPs reported broad involvement.46 PCP involvement typically varied across the cancer trajectory with approximately 85-90 % of PCPs involved in diagnosis,39,45,48 45 % involved during treatment and 70-80 % during the survivorship phase.39 The majority of PCPs (approximately 55-65 %) believed that they should have been involved at an earlier stage of aftercare.44,50,68 Similarly, some PCPs expressed frustration at their lack of involvement during treatment,70 though others agreed that treatment was best administered in a hospital setting and need for their input was minimal.38,43 Overall, PCPs (approximately 95 %) were consistent in their preference for a more active role in providing comprehensive patient care.62 PCPs desired involvement in areas including pain management,41,54,55 psychosocial/emotional support,41,43,44,50,51,71 the treatment of comorbid conditions,42 health care promotion,46,54 symptom management,41,43 monitoring for recurrence,49 information provision,39,49 and the provision of accessible medical care.38,49

Approximately 50 % of PCPs participating in the reviewed studies were involved in a shared model of care.39 One study reported that PCPs were prepared to accept exclusive responsibility for routine follow-up approximately two to four years from the completion of active treatment44; however, another reported that less than half of participants were willing to provide such care five years post treatment.64 The perceived benefits of a shared care model included greater psychosocial support and economic cost savings for patients and the healthcare system.53 PCPs questioned the practicality and efficiency of a standardised proactive model of care, showing preference for a demand-driven approach.47 With respect to caring for childhood cancer survivors, approximately 85 % of PCPs preferred to work in consultation with a long-term follow-up program or oncologist.59

Confidence to Care for Cancer Survivors

PCPs’ confidence to care for cancer survivors similarly fluctuated by stage of cancer care. Between 60 and 70 % of PCPs expressed confidence in their skills for performing follow-up care50,63; however, about half felt unprepared to manage long-term side-effects40 or conduct surveillance for recurrence.60 In general, high levels of confidence were reported for tasks such as pain management,55 conveying bad news71 and psychological support.50,63,64,67 However, lower levels of training or knowledge were reported for areas such as surveillance testing,60 active treatment or surgery38,54 and advising on complementary therapies,61 leading to a reluctance to fulfil such roles.

Communication with Oncologists

PCPs strongly endorsed improved communication with oncologists so that they could provide improved care for their patients.56,58,60,62,69,70 PCPs reported that they rarely or inconsistently received sufficient correspondence from oncologists.43,48,52,58,60,67 Though oncologists’ letters contained details on investigation and examination findings, items such as treatment/management plans, future management and expectations, goals and procedures of follow-up, and psychosocial concerns were less commonly mentioned.56,62 In one study, approximately half of PCPs reported never having received a treatment summary.57 PCPs strongly recommended improved communication with oncologists so that they could effectively treat cancer-related issues concurrently with oncologist-led treatment of the primary malignancy.56,58,60,62,69,70

PCPs suggested improving post-treatment follow-up through a shared data management system,53 such as the broad integration of electronic medical records and standard communication procedures between PCPs and specialists.65,70 Provision of patient-specific standard guidelines notated by oncologists40,44,48,59,69 or meetings aimed at sharing information and defining roles38 were also endorsed. Electronic communication and mail were valued,40,58,65,69 but not to the exclusion of personal interaction with specialists, which was preferred.56,58,65

Information Needs

PCPs commonly reported that primary-care guidelines were not well defined or consistent for cancer survivors,62,70 and that there was a need for timely, detailed and regular transfer of information.52 In terms of information preferences, 85–99 % of PCPs would have liked to have received additional information from oncologists regarding cancer treatments,40,56,57 the referring PCP’s role,56 findings of investigations and likely prognosis,56 the oncologist’s follow-up plan,56,57 clinical practice guidelines for survivorship care,40 and potential short and long term side-effects, including suggested management.56,57,69 PCPs suggested a need for more information from oncologists, such as through survivorship care plans (SCP),57 enabling them to provide on-going care.69

For the management of paediatric cancer survivors, one study reported that 30–40 % of PCPs had participated in a conversation with a colleague about survivorship care, participated in medical education activities, or read one or more survivorship articles, and approximately 20 % had experienced formal training, possibly as distant as during their undergraduate studies.59

Barriers

Commonly endorsed barriers to PCP delivery of cancer care included lack of expertise or formal training,40,48,49,52,59,64,66,71 lack of time and workload pressure,49,52,64,71,72 lack of remuneration and inadequate funding,49,52,72 lack of patient trust,44,64 inadequate resources including cancer-specific guidelines and opportunities for mental health or multi-disciplinary referrals40,47,52,60,69 and increased medicolegal risk.72 Qualitative and quantitative results are summarized in Table 3.
Table 3.

Barriers to PCP Delivery of Cancer Care

Barrier

Quantitative results

Qualitative results

Expertise or formal training

• Lack of expertise or skill identified by 52–75 % of PCPs49,64

• Lack of skill in discussing emotions identified by 13 % of PCPs71

• Limited formal knowledge of survivorship care identified by 47 % of PCPs40

• Desire for formal training in breast cancer follow-up identified by 58 % of PCPs50

• Lack of skill and specialist knowledge identified as barrier52,66

• Inability to remain informed on developments in oncology identified as barrier66

Time and workload pressure

• Increased workload pressure/limited time if involvement was to be increased identified by 36–87 % of PCPs49,64,72

• Limited time for discussing emotions identified by 38 % of PCPs71

• Lack of time identified as barrier52

Remuneration or funding

• Insufficient budget or increased cost identified by 79–83 % of PCPs49,72

• Poor remuneration identified as barrier52

Patient trust

• Patient preference or expectation for specialist-led care identified by 65–72 % of PCPs44,64

 

Resources including guidelines

• Lack of standards for providing survivorship care identified by 53 % of PCPs40

• Inadequate access to mental health referrals for providing survivorship care identified by 46 % of PCPs40

• Lack of general resources identified as barrier52; specifically:

 – Knowledge of multidisciplinary professionals available to provide care47

 – Communication from oncologists60

 – Specific patient information, e.g. surveillance plans60

 – Guidelines, e.g. for screening, treatment and follow-up69

Medicolegal risk

• Medicolegal risk identified by 83 % of PCPs72

 

DISCUSSION

Summary of Evidence

This review identified 35 studies representing 10,941 primary care physicians’ (PCPs’) perspectives of their role in caring for cancer patients and survivors. The review findings support a model of shared-care, encompassing collaboration between oncologists and PCPs that is fostered throughout the cancer trajectory, not just after the completion of active treatment. It also suggests that shared care should continue into the early survivorship period for adults, and in a possibly ongoing manner for paediatric cancers. Shared care can be fostered through the use of well-designed information transfer.

In order to meet the needs of cancer patients and survivors, various models of care have been proposed including shared care, parallel care and sequential care.39 However, conclusive evidence has not yet determined which model may be most effective. PCPs have indicated an interest in increasing their role in cancer patient care39,42,46; however, PCPs’ limited confidence38,40,54,60,61 and ability40,49,52,59,64,66,71 to perform the various roles pose a challenge. It appears that PCP confidence levels fluctuate along the cancer care continuum and according to the type of care needed. High confidence was reported for non-cancer specific tasks such as pain management and psychosocial support,50,55,63 while confidence was lower for active treatment, surveillance testing and management of long-term effects,38,40,54,60 suggesting PCPs are willing but feel unprepared to manage certain aspects of cancer-specific care. This may be attributed to PCPs’ reports of minimal formal training in survivorship care, the lack of appropriate guidelines, insufficient contact with oncologists and insufficient experience.30,38,40,50,59,69 Improving PCP confidence to deliver cancer care is critical before a model of shared care is recommended.

Other barriers, such as poor remuneration for cancer-related services and lack of protected time and resources to upskill, may need to be further considered to support models of shared care. Few captured studies referred to the amount of support PCPs had or had not received to increase their knowledge of cancer care.55,59 It has been suggested systematic communication pathways, specific information, shared electronic patient records, direct contact with oncologists, clearly defined roles and adequate remuneration are needed.38,40,44,48,51,52,56, 57, 58, 59, 60,65,69,70

Cancer is not the major focus of PCPs’ work and for time- and resource-poor PCPs; greater effort is often diverted into other more common chronic diseases.73 The literature suggests that PCPs valued regular and detailed systems of information sharing52 such as patient-specific guidelines40,44,59,69 or surveillance/care plans relating to their particular patient40,56,57,60,69 rather than generalised training. With over 200 different cancer diagnoses, varying patient responses to treatment and continued advances within the medical field, cancer care is both complex and highly individualised. Thus, generalised information and training quickly becomes out-dated and is less useful within this context. Therefore, the challenge of sufficiently informing PCPs appears to be closely linked to developing resources that are patient-specific, easily accessed and current, and are able to be continually updated as care needs change. Patient-specific guidelines with the integration of a ‘look-up’ electronic general education resource could prove useful to overcoming knowledge and time-based barriers,29 and would likely increase PCPs’ confidence in caring for cancer patients and survivors.

Cancer care within the United States (US) remains a particular challenge as international trends of workforce shortages in oncology combined with growth of patient populations are felt.17 Despite PCPs’ interest in an increased role in aspects of cancer care, the trajectory of care is often fragmented among various specialities.74 The findings of this review are especially useful for generalists in the US—where one-third of included studies originate—providing a summary of evidence to begin discussion surrounding altering the existing model of care taking into account the preferences of PCPs and the unique features of the US healthcare system.

Finally, childhood cancer survivors pose a unique challenge for PCPs in cancer care. There is a dearth of literature directly addressing the PCP’s role as related to caring for this specific group.53,59 As paediatric cancer survivors are rarely encountered by PCPs, building this area of specialty in the general practice setting remains an exciting field of research to be further investigated.

Study Limitations

This review included only studies exploring the PCPs’ perspective of their role within cancer care. However, it is essential that any changes to the current model of care should also be congruent with the preferences of oncologists and patients. Of the 35 included studies, in addition to investigating PCP preferences, 11 of the studies also explored the views of oncologists and/or patients (see39,42,46,49,50,56,57,62,63,65,72 for recent studies of patient and oncologist preferences); however, these results were not reported as part of this review. The search strategy also excluded intervention studies; however, these may objectively provide information regarding viable models of care, beyond PCPs’ personal preferences. Additionally, as studies originated from 11 countries, each with different models of health care, payment systems and doctor-patient ratios, this limits the potential for dissemination of information on an international level.

CONCLUSIONS

In light of PCPs’ perspectives and preferences, the feasibility of increasing the role of PCPs in cancer care remains unknown. However, given adequate support, PCPs are willing to increase their role in cancer care, with potential medical and economic benefits for patients, oncologists and the health care system.

Notes

Contributors

We would like to thank Sixuan Lin for her contributions to this research.

Compliance with Ethical Standards

Funding

This study was funded by the Kids Cancer Alliance, which is supported by a translational research grant from the Cancer Institute of NSW. Claire Wakefield is supported by a Career Development Fellowship from the National Health and Medical Research Council of Australia (APP1067501). The Behavioural Sciences Unit is supported by the Kids with Cancer Foundation. Study sponsors did not have any input into the study design, data collection or analysis, report composition or editing, or publication decisions.

Conflict of interest statement

The authors declare that they do not have a conflict of interest.

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Copyright information

© Society of General Internal Medicine 2016

Authors and Affiliations

  • Renae A. Lawrence
    • 1
    • 2
  • Jordana K. McLoone
    • 1
    • 2
  • Claire E. Wakefield
    • 1
    • 2
  • Richard J. Cohn
    • 1
    • 2
  1. 1.School of Women’s and Children’s Health, UNSW MedicineUniversity of New South WalesSydneyAustralia
  2. 2.Kids Cancer Centre, Sydney Children’s HospitalRandwickAustralia

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