Journal of General Internal Medicine

, Volume 24, Issue 4, pp 517–519 | Cite as

Medical Record Documentation of Patients’ Hearing Loss by Physicians

  • Christopher F. Halpin
  • Lisa I. Iezzoni
  • Steven Rauch
Brief Report



Anecdotal evidence suggests that hearing loss, even when sufficient to prevent full access to spoken communication, often is underreported by patients and not documented by physicians. No published studies have investigated this issue quantitatively.


To assess the documentation of hearing loss in comprehensive physician notes in cases where the patients are known to have substantial binaural loss.


Electronic medical record (EMR) notes for 100 consecutive patients with substantial binaural hearing loss were reviewed retrospectively at a large academic medical center. All records reviewed were created within 2 years before the patient’s audiometry. Comprehensive physician notes containing the headings “History” and “Physical Exam” were examined for documentation of hearing loss and scored as: no mention of loss; finding of loss; or hearing reported as normal.


Consecutive adult patients with substantial binaural hearing loss by audiometry who also had a comprehensive medical assessment in their electronic medical record created within 2 years before audiometry.


Thirty-six percent of EMRs had no mention of hearing loss, 28% reported some loss, and 36% percent indicated that hearing was normal.


Substantial hearing loss, sufficient to prevent effective communication in the medical setting, often is underdocumented in medical records.


hearing loss electronic medical record patient communication 



The authors thank the deputy editor for assistance during the review process. The article was substantially improved based on comments from three anonymous reviewers. The authors thank Christine Carter, Sc.D., for performing the blinded independent data review.


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Copyright information

© Society of General Internal Medicine 2009

Authors and Affiliations

  • Christopher F. Halpin
    • 1
  • Lisa I. Iezzoni
    • 2
  • Steven Rauch
    • 3
  1. 1.Department of Audiology Massachusetts Eye and Ear InfirmaryHarvard Medical SchoolBostonUSA
  2. 2.Institute for Health Policy, Massachusetts General HospitalHarvard Medical SchoolBostonUSA
  3. 3.Department of Otolaryngology, Massachusetts Eye and Ear InfirmaryHarvard Medical SchoolBostonUSA

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