Journal of General Internal Medicine

, Volume 23, Issue 1, pp 77–80 | Cite as

Patient Assessment of Chronic Illness Care (PACIC) and Improved Patient-centered Outcomes for Chronic Conditions

  • Julie Schmittdiel
  • David M. Mosen
  • Russell E. Glasgow
  • Judith Hibbard
  • Carol Remmers
  • Jim Bellows
Original Article



The Patient Assessment of Chronic Illness Care (PACIC) has potential for use as a patient-centered measure of the implementation of the Chronic Care Model (CCM), but there is little research on the relationship between the PACIC and important behavioral and quality measures for patients with chronic conditions.


To examine the relationship between PACIC scores and self-management behaviors, patient rating of their health care, and self-reported quality of life.


Cross-sectional survey with a 61% response rate.


Included in the survey were 4,108 adults with diabetes, chronic pain, heart failure, asthma, or coronary artery disease in the Kaiser Permanente Medical Care program across 7 regions nationally.


The PACIC was the main independent variable. Dependent variables included use of self-management resources, self-management behaviors such as regular exercise, self-reported adherence to medications, patient rating of their health care, and quality of life.


PACIC scores were significantly, positively associated with all measures (odds ratio [ORs] ranging from 1.20 to 2.36) with the exception of self-reported medication adherence.


Use of the PACIC, a practical, patient-level assessment of CCM implementation, could be an important tool for health systems and other stakeholders looking to improve the quality of chronic disease care.


chronic disease survey research quality assessment 



This study was funded by Kaiser Permanente’s Care Management Institute.

Dr. Mosen’s salary is partially funded by the Care Management Institute. Dr. Bellows and Ms. Remmers are employed by the Care Management Institute.

Conflict of Interest

None disclosed.

Supplementary material

11606_2007_452_MOESM1_ESM.doc (96 kb)
ESM Appendix Patient Assessment of Chronic Illness Care (DOC 97 kb).


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Copyright information

© Society of General Internal Medicine 2007

Authors and Affiliations

  • Julie Schmittdiel
    • 1
  • David M. Mosen
    • 2
  • Russell E. Glasgow
    • 3
  • Judith Hibbard
    • 4
  • Carol Remmers
    • 5
  • Jim Bellows
    • 5
  1. 1.Kaiser Permanente Division of Research, Northern CaliforniaOaklandUSA
  2. 2.Kaiser Permanente Center for Health ResearchPortlandUSA
  3. 3.Center for Dissemination and Implementation ResearchKaiser Permanente ColoradoDenverUSA
  4. 4.Department of Planning, Public Policy and ManagementUniversity of OregonEugeneUSA
  5. 5.Kaiser Permanente Care Management InstituteOaklandUSA

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