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Journal of General Internal Medicine

, Volume 22, Issue 8, pp 1080–1085 | Cite as

Clinical Oversight: Conceptualizing the Relationship Between Supervision and Safety

  • Tara J T Kennedy
  • Lorelei Lingard
  • G. Ross Baker
  • Lisa Kitchen
  • Glenn Regehr
Original Article

Abstract

Background

Concern about the link between clinical supervision and safe, quality health care has led to widespread increases in the supervision of medical trainees. The effects of increased supervision on patient care and trainee education are not known, primarily because the current multifacted and poorly operationalized concept of clinical supervision limits the potential for evaluation.

Objective

To develop a conceptual model of clinical supervision to inform and guide policy and research.

Design, Setting, and Participants

Observational fieldwork and interviews were conducted in the Emergency Department and General Internal Medicine in-patient teaching wards of two academic health sciences centers associated with an urban Canadian medical school. Members of 12 Internal Medicine and Emergency Medicine teaching teams (n = 88) were observed during regular clinical activities (216 hours). Sixty-five participants (12 physicians, 28 residents, 17 medical students, 8 nurses) also completed interviews about supervision. Field notes and interview transcripts were analyzed for emergent themes using grounded theory methodology.

Results

The term “clinical oversight” was developed to describe patient care activities performed by supervisors to ensure quality of care. “Routine oversight” (preplanned monitoring of trainees’ clinical work) can expose supervisors to concerns that trigger “responsive oversight” (a double-check or elaboration of trainees’ clinical work). Supervisors sometimes engage in “backstage oversight” (oversight of which the trainee is not directly aware). When supervisors encounter a situation that exceeds a trainee’s competence, they move beyond clinical oversight to “direct patient care”.

Conclusions

This study elaborates a typology of clinical oversight activities including routine, responsive, and backstage oversight. This new typology provides a framework for clinical supervision policy and for research to evaluate the relationship between supervision and safety.

KEY WORDS

qualitative research grounded theory methodology medical education professionalism patient safety 

Notes

Acknowledgments

The authors acknowledge the support of an operating grant from the Canadian Institutes of Health Research (CIHR). Lorelei Lingard is supported by a CIHR New Investigators Award and as the BMO Financial Group Professor in Health Professions Education Research. Glenn Regehr is supported as the Richard and Elizabeth Currie Chair in Health Professions Education Research.

Conflict of Interest

None disclosed.

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Copyright information

© Society of General Internal Medicine 2007

Authors and Affiliations

  • Tara J T Kennedy
    • 1
    • 2
    • 3
  • Lorelei Lingard
    • 2
    • 3
  • G. Ross Baker
    • 4
  • Lisa Kitchen
    • 3
  • Glenn Regehr
    • 3
    • 5
  1. 1.Bloorview Kids RehabTorontoCanada
  2. 2.Department of PediatricsUniversity of TorontoTorontoCanada
  3. 3.Wilson CentreUniversity Health NetworkTorontoCanada
  4. 4.Department of Health Policy, Management, and EvaluationUniversity of TorontoTorontoCanada
  5. 5.Department of SurgeryUniversity of TorontoTorontoCanada

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