Management International Review

, Volume 55, Issue 1, pp 23–51 | Cite as

Cross-Border Learning, Technological Turbulence and Firm Performance

  • Liliana Pérez-Nordtvedt
  • Debmalya Mukherjee
  • Ben L. Kedia
Research Article


Using knowledge-based view (KBV) and contingency arguments, we develop and test a model that investigates the relationship between the effectiveness and efficiency of cross-border knowledge gained from international business affiliates (IBAs) and the focal (recipient) firm’s performance. We argue that both of these dimensions of learning not only have a direct and positive effect on the performance of the focal firm but also a synergistic one. Also, we suggest that the direct and positive effect of both the effectiveness and the efficiency in learning from the IBA on focal firm performance is moderated by the technological turbulence of the context in which the focal firm operates. Results indicate that the effectiveness of learning, although not the efficiency in learning, positively impacts the focal firm’s performance. However, cross-border learning efficiency and effectiveness jointly improve the focal firm’s performance. Results show that the level of technological turbulence attenuates the positive effect of the effectiveness of learning on the focal firm’s performance. In fact, under high technological turbulence conditions, effective learning becomes detrimental to the focal firm’s performance.


Effectiveness of cross-border learning Efficiency of cross-border learning Technological turbulence Firm performance 



We would like to thank Editor Michael-Jörg Oesterle for his guidance during the review process and the two blind reviewers who made this paper become a better product. We would also like to thank the Robert Wang Center for International Business Education and Research (CIBER) for providing the necessary funding to carry out this research.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  • Liliana Pérez-Nordtvedt
    • 1
  • Debmalya Mukherjee
    • 2
  • Ben L. Kedia
    • 3
  1. 1.Department of ManagementUniversity of Texas at ArlingtonArlingtonUSA
  2. 2.Department of ManagementCollege of Business Administration, University of AkronAkronUSA
  3. 3.Robert Wang Center for International Business Education and ResearchUniversity of MemphisMemphisUSA

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