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Flexibility in Formal Workplace Learning: Technology Applications for Engagement through the Lens of Universal Design for Learning


How can technology be used to engage learners for workplace training? This is a question that designers and facilitators of organizational training experiences face in an era when adult learners are increasingly connected to technology devices and mediated experiences to learn. Technology in workplace training affords flexibility and can be used to provide multiple means of engaging learners, a centerpiece of the Universal Design for Learning (UDL) framework. UDL has traditionally been used to guide K-12 instructional design, but it is proposed in this article as a relevant lens to aid in engaging learners of supportive technologies in workplace training. Technology trends that impact engagement and learning in the workplace are explored, and technology-supported examples inspired by the UDL engagement principle are provided.

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Correspondence to Susie L. Gronseth.

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Gronseth, S.L., Hutchins, H.M. Flexibility in Formal Workplace Learning: Technology Applications for Engagement through the Lens of Universal Design for Learning. TechTrends 64, 211–218 (2020).

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  • Universal Design for Learning
  • Learner engagement
  • E-learning
  • Technology