Journal of Urban Health

, Volume 88, Issue 3, pp 556–566

An Epidemic in Evolution: The Need for New Models of HIV Care in the Chronic Disease Era



Since the beginning of the AIDS epidemic, models of HIV care have needed to be invented or modified as the needs of patients and communities evolved. Early in the epidemic, primary care and palliative care predominated; subsequently, the emergence of effective therapy for HIV infection led to further specialization and a focus on increasingly complex antiretroviral therapy as the cornerstone of effective HIV care. Over the past decade, factors including (1) an aging, long-surviving population; (2) multiple co-morbidities; (3) polypharmacy; and (4) the need for chronic disease management have led to a need for further evolution of HIV care models. Moreover, geographic diffusion; persistent disparities in timely HIV diagnosis, treatment access, and outcomes; and the aging of the HIV provider workforce also suggest the importance of reincorporating primary care providers into the spectrum of HIV care in the current era. Although some HIV-dedicated treatment centers offer comprehensive medical services, other models of HIV care potentially exist and should be developed and evaluated. In particular, primary care- and community-based collaborative practices—where HIV experts or specialists are incorporated into existing health centers—are one approach that combines the benefits of HIV-specific expertise and comprehensive primary care using an integrated, patient-centered approach.


HIV primary care HIV health services HIV care models 


HIV infection has evolved into a chronic disease with effective combination antiretroviral therapy. Meanwhile, new infections continue to occur in every region, age range, and ethnic group in the United States.1,2 As the HIV-positive population grows, so do its healthcare needs—especially with aging and the development of other chronic complications and co-morbidities. HIV care must, therefore, go beyond an antiretroviral-focused approach to one which addresses the heterogeneous and complex elements of long-term infection, chronic disease management, increasing polypharmacy, and other patient- and population-specific factors. Central to this paradigm shift is the recognition that primary care1 will be increasingly important in the current treatment era, much as it was during the early years of the epidemic (Figure 1).4
Figure 1

The HIV/AIDS epidemic: major clinical themes over 3 distinct eras, 1981–2011.

Research among patients with AIDS in the Highly Active Antiretroviral Therapy (HAART) era demonstrated that primary care delivery was associated with improved survival;5 this will undoubtedly be amplified in the decades ahead as chronic disease management becomes a larger issue for the HIV-positive population.6 Moreover, primary care providers—who comprise the infrastructure of community-based, first-contact care—can play a significant role in public health efforts to identify infected patients early and link them into timely care and HIV treatment. This is especially important for 2 reasons: late diagnosis and under-diagnosis of HIV are concentrated in racial-ethnic minorities, the elderly, and other potentially vulnerable populations;1 and the estimated one quarter of infected patients who are unaware of their status are believed to account for 50–70% of new (sexually acquired) infections.7,8 However, much is unknown about current HIV care delivery, namely: (1) whether and how HIV providers are meeting patients’ primary care needs; and (2) how structures and models of care can be improved to combine HIV-specific expertise with comprehensiveness, continuity, coordination, and accessibility—four key elements of primary care.

Changing Patients: Morbidity, Mortality, and Aging

Coincident with improved survival, patterns of co-morbidity and mortality have changed among HIV-positive patients: cardiovascular disease, hypertension, and diabetes have become prevalent,911 and causes of death have shifted from opportunistic infections to end-stage liver and kidney disease and non-HIV-related malignancies (Table 1).1214 Research also shows that HIV infection directly affects other organ systems, manifesting as chronic conditions including HIV-associated neurocognitive disorder and pulmonary hypertension. Such findings have important implications for clinicians caring for HIV-infected patients, as the co-management of HIV and other diseases may be complicated by issues such as polypharmacy and medication-associated toxicities—highlighting the need for comprehensive, coordinated care.
Table 1

Changes in mortality and peri-mortal conditions among decedents with HIV in the pre-highly active antiretroviral therapy (pre-HAART) versus HAART eras, 1992–2003 (Adult/Adolescent Spectrum of HIV Disease Project)9

Increasing linear trends, pre-HAART vs. HAART era

Adjusted odds ratio

Decreasing linear trends, pre-HAART vs. HAART era

Adjusted odds ratio



Non-tuberculous mycobacterial disease


Kidney disease


Kaposi sarcoma


Liver disease (excluding viral hepatitis)


Cytomegalovirus disease


Viral hepatitis




Gastrointestinal hemorrhage




Ischemic heart disease




Alcohol abuse




Hypertensive disease




Diabetes mellitus


Coccidiosis or isosporiasis


Aging of the HIV-positive population is also raising new concerns, as (1) individuals 40 years old and over make up approximately 75% of the population living with HIV in the United States and (2) new diagnoses are still occurring in older patients.1 Life expectancy has improved markedly, and the ambulatory care of infected patients now potentially spans several decades—underscoring the importance of continuity, longitudinal care, and awareness of aging-related issues. Older patients are at high risk for socioeconomic stressors, including unstable employment, financial strain, and isolation (all of which are barriers to accessing appropriate care).15 Multiple co-morbidities and aging-related processes such as worsening immune function, sensorineural impairment, gait instability, and general functional decline may also lead to frailty and disability among older HIV-positive adults.16, 17, 18, 19 Multi-disciplinary teams—already in place at many HIV treatment centers—may, therefore, need to expand and include specifically trained professionals to address patients’ functional and home-care needs, and to provide outreach to engage (or reengage) patients. Also, community-based and primary care providers are strategically located to help implement expanded HIV testing and education programs to raise HIV/AIDS awareness among older adults. This is particularly important since older infected patients tend to be identified late, with lower CD4 counts and higher rates of AIDS at time of HIV diagnosis.20,21 All of these factors highlight the growing and complex trajectory of HIV and its related disease burden, which subsequently raise new challenges for health providers and systems alike.

Changing Providers: New Responsibilities, Impending Shortages

As noted above, HIV care now includes the coordinated treatment of multiple chronic co-morbidities in a changing population. However, disease management for many patients has become highly specialized and antiretroviral-focused, partly in response to the increasing complexity and rapid evolution of HIV-specific therapies. Nevertheless, it is important that all current and future HIV providers build their fund of primary care-related knowledge and skills (for example, through continuous medical education) and HIV-dedicated centers and programs integrate primary medical care into their services. Additionally, primary care- and generalist-trained clinicians may need to bring HIV-infected patients back into their practices given the large numbers of infected patients needing care and treatment. Research shows that HIV providers (both infectious disease specialists and general medicine-certified physicians working at infectious disease clinics) are less comfortable treating hyperlipidemia, diabetes, hypertension, and depression compared to providers at general medicine clinics.22 High-volume and/or over-paneled HIV providers also refer patients for management of these co-morbidities more often and discuss condom use and transmission risk reduction less consistently;23 such practice patterns likely reflect multiple issues, including time constraints and competing demands, and possibly provider experience and/or comfort. Finally, data suggest that some HIV-infected patients are not receiving routine health maintenance services (e.g., mammography and colorectal cancer screening).24,25 Therefore, most if not all HIV-infected patients will benefit from a clinician—either their HIV provider (who may be a specialist or generalist by training) or another clinician—who can assume the primary care provider (PCP) role to manage common co-morbidities, coordinate treatment, and ensure that prevention and health maintenance are addressed, in addition to the necessity for HIV-specific expertise.

Although the evidence above indicates HIV providers will have increasing responsibilities in the years to come, the effective delivery of comprehensive care to a growing HIV-infected population may be difficult given predicted physician shortages.26 In a 2008 American Academy of HIV Medicine (AAHIVM) survey distributed to a cohort of HIV experts, approximately one third of current providers—mostly representing the first generation of HIV clinicians cropping up in the mid to late 1980s with the start of the epidemic—reported that they plan to retire over the next 10 to 15 years.27 However, over 90% of them noted an increase in their HIV patient load in the previous 2 years. Results of the 2010 HealthHIV State of HIV Primary Care survey further demonstrated that almost 80% of HIV specialists carry an annual caseload of over 200 HIV-positive patients in their practice or organization.28 Such findings emphasize the need to recruit more clinicians and clinicians-in-training into HIV care. Particularly for non-subspecialty-trained providers, this will require the accumulation of sufficient HIV management experience (arguably the most important predictor of effective HIV care) and ongoing HIV-related education. Alternatively, other practice models could be developed to directly link non-HIV-expert PCPs to on-site or local, qualified HIV experts or specialists. Current data suggest that generalists are unevenly represented across the population of HIV providers, a group which is also mostly male and white (Table 2).2 In response, several organizations (e.g., AAHIVM, HIV Medicine Association, the AIDS Education and Training Centers Program of the Ryan White CARE Act, HealthHIV) have increased their efforts to: (1) draw students and clinicians into HIV medicine and increase provider diversity, (2) advocate for HIV-related loan repayment programs and provider reimbursement changes, and (3) provide up-to-date clinical training for primary care providers. Finally, the geographic distribution of clinicians must also change in response to the evolving epidemic as infections continue to increase in medically underserved rural and inner-city areas and the South (Figure 2)—regions where patients often delay care32, 33, 34 and HIV treatment centers have difficulty recruiting and retaining providers.27
Table 2

Characteristics of HIV specialists: HIV Medicine Association (HIVMA) and American Academy of HIV Medicine memberships (AAHIVM), 2009


HIVMA n = 3794 (%)

AAHIVM n = 1164 (%)
















Infectious Diseases



General Internal Medicine



Family Medicine






≥50 years of agea
















Source: A. Weddle (HIVMA) 7/09, K. South (AAHIVM) 9/09 (personal communication)

a Or self-reported ≤15 years to retirement

Figure 2

Estimated prevalence rates for adults and adolescents living with AIDS (per 100,000 population) in the United States and dependent areas, 2007. Source: Centers for Disease Control and Prevention.1 Data have been adjusted for reporting delays. *Total rate includes persons whose area of residence is unknown or missing.

HIV-Related Health Disparities

With the increasing ratio of patients to providers, current HIV disparities—especially those involving access to care and treatment—will likely worsen. The geographic disparities mentioned above overlap with underlying socioeconomic and racial inequalities driving the US epidemic: for example, poorer communities have higher rates of HIV/AIDS and patients with low socioeconomic status have lower survival rates;35, 36, 37, 38 patients without adequate insurance are less likely to be on antiretroviral therapy;39 substance users and minorities are more likely to delay medical care;40,41 and minorities (continue to) experience higher death rates, even after the introduction of combination therapy.42 Finally, HIV-infected patients who are homeless or unstably housed (usually as a result of poverty, mental illness, and/or substance use) often do not have a regular source of care and are less likely to receive and stay on antiretroviral therapy.43 To complement clinician-based changes such as those suggested previously, primary care networks can help improve access to HIV treatment and reduce important health disparities by implementing systems-based strategies (e.g., community-based HIV service programs) to provide appropriate care. These programs may be especially valuable for patients who cannot easily travel to specialty centers as well as vulnerable and medically underserved groups. Primary care and community-based HIV services may also connect with hard-to-reach populations and diagnose patients early through expanded testing programs. Timely linkage to medical care is then critical, with research suggesting that patients are less likely to delay initiation of HIV care when they are diagnosed at sites with co-located medical services.44

Models for HIV Care

If HIV providers assume more responsibility for increasingly complicated patients (including some with multiple and significant psychosocial needs), and if the overall number of providers remains the same or diminishes, provider availability may not be sufficient to meet patient demand. This suggests a need for new models of HIV care; however, very little has been published about the various current models of care including their development and effectiveness.45 One of the more well-recognized models is the HIV/AIDS-dedicated treatment center, many of which are supported through the Ryan White CARE Act. At the height of the epidemic, such clinics—often hospital-based and/or academically affiliated—began to emerge, offering a range of HIV-focused services including medical, dental, nursing, and pharmacy care; mental health/substance use treatment; nutrition and social work services; and referrals to local case management and service organizations. As such, these centers (unintentionally) became early examples of the “patient-centered medical home.”46 However, a number of HIV centers are now closing or changing focus, moving from providing only specialty care to offering general primary care due to lack of funding and/or changing patient and community needs.47Traditional consultative models (between a referring PCP and off-site specialist) are also used frequently, although patients may or may not always see the specialist directly, depending on visit frequency and travel distance. Such models are especially popular in rural or low HIV prevalence areas.48

Alternative models exist that allow patients to stay within their own communities and health systems, while providing PCPs with timely, disease-specific guidance (albeit occasionally at a distance). This is especially useful for HIV, as standards of care tend to be adopted before widespread publication. Such models include: (1) remote consultation services (e.g., the National HIV Telephone Consultation Service49 offers 24-hour HIV expert access for individualized case consultation; callers come from varied settings including community clinics, private practices, hospitals and emergency departments, corrections facilities, urgent care centers, and home health agencies); (2) nurse practitioner–physician joint practices (these have been incorporated into health maintenance organizations with large patient volumes);50 and (3) integration of HIV care into population-specific (e.g., substance abuse treatment programs)51or community- and primary care-based clinics where local HIV experts—who may be specialists or HIV-expert generalists—act as on-site consultants and collaborators.52

Such collaborative or “shared care” strategies, which can also support values of the patient-centered medical home, offer several advantages: patients maintain the “continuity, trust, and comprehensiveness of an established relationship” with their PCP;53 clinicians in community- and primary care-based settings are already familiar with co-morbidities prevalent among HIV-infected populations, and many offer health promotion (e.g., smoking cessation) and chronic disease programs (which may include patient self-management education). Many primary care clinics also utilize advanced access systems to reduce wait times for appointments and improve continuity of care.54 For HIV-infected patients in particular, improved access has been associated with better engagement in care and health-related quality of life,55,56 more cost-effective health services utilization,57 and timelier initiation of antiretroviral therapy.58 Collaborative care also offers the potential to “up-skill” non-HIV-expert providers through individual, patient-based education: for example, providers may learn how to better address antiretroviral adherence, recognize HIV treatment failure, and manage serious infection- and therapy-related complications. Finally, community-based care may be appealing to patients who prefer not to access HIV-identified facilities due to fears regarding stigma.

Although the collaborative care example described above involves the incorporation of HIV experts into primary care settings, the reverse model (where generalists are integrated into HIV care centers or specialty practices) is another possibility. In this scenario, the generalist acts as the on-site consultant to provide guidance on non-HIV-specific disease management and other chronic care issues. Although a few of the practice models described above have been successfully implemented in various US communities, the optimal structure of HIV care delivery remains unknown and there is no “one-size-fits-all” model. In addition, most published data on the effectiveness and “real-world” outcomes of HIV treatment (i.e., not from clinical trials) are from hospital-based or academically affiliated HIV centers and large infectious disease practices.59, 60, 61, 62 Therefore, clinicians, researchers, and health systems must work together to critically examine alternative structures of HIV healthcare delivery and develop mechanisms that support all effective models.


In conclusion, the success of combination antiretroviral therapy has improved survival in patients with HIV, but aging, chronic infection, and therapeutic complications have led to changes in morbidity and mortality and the need for improved primary care delivery and alternative models of HIV care. Moreover, despite the Center for Disease Control and Prevention’s call for expanded, routine HIV testing63 and stronger follow-up and outreach efforts, this has yet to be carried out on a widespread, population-level basis: large numbers of patients remain unaware of their status and continue to delay care even after diagnosis. Finally, as guidelines shift back to support earlier initiation of antiretroviral therapy,64 the overall number of patients needing HIV treatment will likely increase. The number and availability of HIV providers is predicted to diminish in the near future, however, and the subsequent discrepancy between supply and demand will be felt especially in vulnerable and marginalized populations and medically underserved regions where HIV-related disparities are already prevalent. All of these factors highlight the important prevention and treatment roles which primary care providers are well-positioned to step into. As the simultaneous “front-line” and “backbone” of healthcare delivery, primary care clinicians may become invaluable collaborators for the restructuring of HIV care in the current disease era. While examples exist of novel HIV programs which have been developed in response to changing needs of a local environment or population, more outcomes research—including comparative effectiveness analysis65—is needed to evaluate replicable models of health service delivery (and primary care- and community-based HIV programs in particular). Specific research questions include: how is HIV treatment managed and what are the HIV-related treatment and clinical outcomes in various care models? Who manages other chronic co-morbidities and delivers primary care to infected patients, and how? What are the co-morbidity-related outcomes among HIV-infected populations? As these questions are answered, strategies and structures can be refined to successfully deliver effective HIV-specific and comprehensive primary care and help reduce health disparities: HIV/AIDS continues to evolve, and our healthcare systems must reinvent themselves as well.


The Institute of Medicine defines primary care as the provision of “integrated, accessible health services by clinicians accountable for addressing a large majority of personal health needs.”3


Some studies have found that provider gender and race affect patient satisfaction and health service utilization.29, 30, 31


Copyright information

© The New York Academy of Medicine 2011

Authors and Affiliations

  1. 1.Department of Family and Social MedicineMontefiore Medical Center/Albert Einstein College of MedicineBronxUnited States

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