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Improving Patient Care through Collaborative Consultation Integration: a Quality Improvement Initiative

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Abstract

Evidence suggests that interdisciplinary care leads to improvements in patient care and efficiency. To determine whether integrating inpatient hospital behavioral health services would result in improved perceptions of patient care and efficiency, team members (N = 23) were surveyed 1 year after integration on measures of patient care, efficiency, and personal satisfaction. A majority of respondents believed integration improved patient care and efficiency. Overall satisfaction was high. The results suggest integration of behavioral health services improves individual perceptions of patient care, efficiency, and satisfaction.

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Acknowledgments

This article was supported by the Department of Psychiatry, University of Hawai‘i at Mānoa. The authors would like to express their appreciation to the staff of the Department of Psychiatry and the members of the interdisciplinary team who took part in this integration project.

Author information

Correspondence to James R. Agapoff MD, MS.

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Ethical Considerations

This research is classified as Quality Improvement and therefore was given an exemption from IRB approval in accordance with the rules set forth by the U.S. Department of Health & Human Services.

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The authors declare that they have no conflict of interest.

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Agapoff, J.R., Goebert, D., Takeshita, J. et al. Improving Patient Care through Collaborative Consultation Integration: a Quality Improvement Initiative. J Behav Health Serv Res 47, 139–145 (2020). https://doi.org/10.1007/s11414-019-09666-4

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Keywords

  • Patient care
  • Multidisciplinary teams
  • Quality improvement
  • Consult liaison