Introduction to Special Issue: Quality in Information and Communications Technology
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Quality is increasingly regarded as a major success factor in Information and Communications Technology (ICT). Devising high-quality approaches to ICT development is simultaneously a grand challenge and an opportunity in a very competitive area. The articles published in this issue correspond to extended versions of a selection of papers originally presented in the 2010 edition of the International Conference on the Quality of Information and Communications Technology (QUATIC 2010).
QUATIC was first launched in the mid-nineties and is steered and promoted by CS03, the Commission for Quality in Information and Communication Technologies of the Portuguese Institute for Quality.
Since its inception, QUATIC conference has kept a tradition of a forum where researchers and practitioners have the opportunity of refreshing and exchanging ideas on best practices on Quality in ICT. QUATIC became an international conference in 2001 and its frontiers have kept enlarging since then, as demonstrated...