World Wide Web

, Volume 10, Issue 4, pp 529–556 | Cite as

Interactive Paper as a Mobile Client for a Multi-channel Web Information System

  • Beat Signer
  • Michael Grossniklaus
  • Moira C. Norrie


We describe how interactive paper can be used together with a multi-channel web information system to build a platform for experimenting with multi-modal context-aware mobile information services. As an application, we present a tourist guide for visitors to an international festival that was developed to investigate alternative modes of information delivery and interaction in mobile environments. The guide is based around a set of interactive paper documents—an event brochure, map and bookmark. The brochure and map are augmented with digital services by using a digital pen to activate links and a text-to-speech engine for information delivery. The digital pen is also used for data capture of event ratings and reviews. The bookmark provides access to advanced searches and ticket reservations. We describe the architecture and operation of the system, highlighting the challenges of extending a web information system to support both the generation of the paper documents and the interaction from these documents, alongside more traditional access channels. Finally, we discuss the range of context-aware interactions that is supported by our platform.


interactive paper multi-channel web information systems mobile applications context awareness multi-modal user interfaces 


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Copyright information

© Springer Science+Business Media, LLC 2007

Authors and Affiliations

  • Beat Signer
    • 1
  • Michael Grossniklaus
    • 1
  • Moira C. Norrie
    • 1
  1. 1.Institute for Information SystemsETH ZurichZurichSwitzerland

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