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Life Satisfaction Among Healthcare Volunteers in Malaysia: Role of Personality Factors, Volunteering Motives, and Spiritual Capital

  • Chanthiran Veerasamy
  • Murali SambasivanEmail author
  • Naresh Kumar
Original Paper

Abstract

This article analyzes the role of three antecedents of life satisfaction (LS) among healthcare volunteers in Malaysia. The antecedents are: personality traits, motives to volunteer, and spiritual capital. This study has empirically tested the impact of individual dimensions of personality traits, motives, and spiritual capital along with their inter-relationships in explaining the LS. The volunteers of St. John Ambulance participated in this study. The model has been tested using structural equation modeling and it has been found that the three constructs have an explanatory power of 53 %. The main results are: (1) neuroticism, value motives, protective motives, personal well-being, and spirituality have a direct impact on LS and (2) enhancement motives, social motives, and religiosity have an indirect impact on LS. These results can provide insights to researchers and managers regarding profiling the right volunteers, providing the necessary infrastructure, and providing proper training to the volunteers.

Keywords

Personality traits Motives to volunteer Spirituality Religiosity Personal well-being Life satisfaction Healthcare volunteers Malaysia 

Résumé

Cet article analyse le rôle de trois précurseurs de la satisfaction qu’apporte la vie chez les bénévoles œuvrant dans le domaine des soins de santé en Malaisie. Ces précurseurs sont : les traits de personnalité, les motivations liées au bénévolat et le capital spirituel. Pour expliquer cet état de satisfaction, l’étude réalisée a testé empiriquement l’influence individuelle et combinée des dimensions que constituent les traits de personnalité, les motivations et le capital spirituel. Les bénévoles de St. John Ambulance ont participé à cette étude. Le modèle testé est issu d’une modélisation par équations structurelles (MES); il a permis de déduire que ces trois concepts ont un pouvoir explicatif de 53 %. Les résultats principaux sont les suivants : (1) le névrosisme, les motivations liées aux valeurs, les motivations de protection, le bien-être personnel et la spiritualité ont un effet direct sur la satisfaction apportée par la vie; (2) les motivations de valorisation, les motivations sociales et la religiosité ont un effet indirect sur la satisfaction apportée par la vie. Ces résultats peuvent constituer une aide pour les chercheurs et les responsables dont l’objectif est de sélectionner les profils de bénévoles adaptés, de fournir les infrastructures nécessaires et de former correctement les bénévoles.

Zusammenfassung

Dieser Beitrag untersucht die Rolle von drei Antezedenzien für die Lebenszufriedenheit ehrenamtlich Tätiger im Gesundheitswesen in Malaysia. Zu den Antezedenzien zählen die Persönlichkeitsmerkmale, die Motivation zur Ausübung einer ehrenamtlichen Tätigkeit und das spirituelle Kapital. In der Studie wurden zur Erklärung der Lebenszufriedenheit die Auswirkungen der individuellen Dimensionen der Persönlichkeitsmerkmale, der Motivation und des spirituellen Kapitals und ihre Wechselbeziehungen empirisch untersucht. An der Studie nahmen die ehrenamtlichen Mitarbeiter von St. John Ambulance teil. Das Modell wurde unter Verwendung des Strukturgleichungsmodells getestet, und man kam zu dem Ergebnis, dass die drei Konstrukte eine Aussagekraft von 53 % auswiesen. Die wichtigsten Ergebnisse lauten wie folgt: (1) Neurotizismus, Motivation durch Werte, schutzbezogene Beweggründe, persönliches Wohlbefinden und Spiritualität wirken sich direkt auf die Lebenszufriedenheit aus, während sich (2) die Motivation zur Verbesserung, soziale Beweggründe und Religiösität indirekt auf die Lebenszufriedenheit auswirken. Diese Ergebnisse können Forschern und Managern Erkenntnisse liefern hinsichtlich der Profilerstellung für die richtigen ehrenamtlichen Mitarbeiter, der Schaffung der notwendigen Infrastruktur und der Bereitstellung einer angemessenen Schulung für die ehrenamtlichen Mitarbeiter.

Resumen

El presente artículo analiza el papel de tres antecedentes de la satisfacción con la vida entre voluntarios de atención sanitaria en Malasia. Los antecedentes son: rasgos de personalidad, motivos para hacerse voluntarios y capital espiritual. El presente estudio ha examinado empíricamente el impacto de las dimensiones individuales de los rasgos de personalidad, los motivos y el capital espiritual junto con sus interrelaciones para explicar la satisfacción con la vida. Los voluntarios de St. John Ambulance participaron en este estudio. El modelo ha sido probado utilizando el Modelo de Ecuación Estructural (SEM, del inglés Structural Equation Modeling) y se ha encontrado que los tres constructos tienen un poder explicativo del 53 %. Los principales resultados son:(1) que el neuroticismo, los motivos de valor, los motivos de protección, el bienestar personal y la espiritualidad tienen un impacto directo en la satisfacción con la vida y (2) los motivos de mejora, los motivos sociales y la religiosidad tienen un impacto indirecto en la satisfacción con la vida. Estos resultados pueden proporcionar ideas a los investigadores y directores para trazar perfiles de los voluntarios correctos, proporcionando la infraestructura necesaria y proporcionando la formación adecuada a los voluntarios.

摘要

本文分析了马来西亚医疗保健志愿者的生活满意度的三个前提条件角色。这些前提条件是:人格特质、志愿动机和精神资本。本研究以经验测试了单个人格特质、志愿动机和精神资本维度的影响,以及它们对生活满意度的相互关系。来自St. John Ambulance的志愿者参与了本次研究。使用结构方程建模(SEM)测试了该模型,并发现这三个因素占解释力的53 %。主要结果是:(1) 情绪不稳定性、价值动机、保护动机、个人幸福和精神性对生活满意度带来直接影响;和 (2) 增强动机、社会动机和宗教性对生活满意度带来间接影响。这些结果为选择正确的志愿者、提供必要的基础设施和提供适当的培训给志愿者的研究人员和管理人员提供了内幕。

要約

本論文では、マレーシアの医療ボランティアにおける生活満足度に関する3事例の役割を分析する。事例の内容は、性格特性、ボランティア、精神資本である。本研究では、生活満足度を説明する相互関係と、個人の性格特性の側面への影響、動機、精神資本を経験的調査から実施する。本研究では、聖ヨハネ救急車のボランティアが参加した。構造方程式モデリング (SEM) を使用して、モデルをテスト後、3事例には53 % の説明能力があることがわかった。主な成果としては:(1)神経質傾向、値動機、防護動機、個人の幸福、精神性が生活満足度に直接影響を持つこと、(2) 動機、社会的な動機、宗教性の高まりは生活満足度に間接的な影響を持つことである。これらの結果から、ボランティアに適切な訓練を施して、研究者や管理職に適切なボランティアのプロファイリングについての洞察力を提供できるといえる。

ملخص

يحلل هذا المقال ثلاثة أدوار سالفة الذكر من الرضا عن الحياة بين متطوعي الرعاية الصحية في ماليزيا. الأدوارالسالفة الذكر هي: السمات الشخصية ، الدوافع للتطوع ، و الأساس الروحي . قد إختبرت هذه الدراسة تجريبيا˝ تأثير الأبعاد الفردية من سمات الشخصية ، والدوافع ، و الأساس الروحي جنبا˝ إلى جنب مع هذه العلاقات المتداخلة في تفسير الرضا عن الحياة . شارك المتطوعين في إسعاف القديس يوحنا (St. John) في هذه الدراسة. تم اختبار النموذج بإستخدام نموذج المعادلة الهيكلية ( SEM) و وجد أن الثلاث نظم لهم قوة تفسيرية من 53 ٪ . النتائج الرئيسية هي : ( 1 ) إضطرابات شخصية أو عقلية ، الدوافع على أساس القيمة ، دوافع الحماية، الرفاهية الشخصية ، والقيم الروحية لها تأثير مباشر على الرضا عن الحياة و (2 ) تعزيز الدوافع ، دوافع إجتماعية و التدين يكون لها تأثير غير مباشر على الرضا عن الحياة . هذه النتائج يمكن أن تقدم أفكارا˝ للباحثين والمديرين بشأن تنميط المتطوعين المناسبين ، توفير البنية التحتية اللازمة ، وتوفير التدريب المناسب للمتطوعين .

Notes

Acknowledgments

The authors express deep appreciation to SJAM for allowing us to conduct the study.

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Copyright information

© International Society for Third-Sector Research and The Johns Hopkins University 2014

Authors and Affiliations

  • Chanthiran Veerasamy
    • 1
  • Murali Sambasivan
    • 2
    Email author
  • Naresh Kumar
    • 3
  1. 1.Inti International UniversityNilaiMalaysia
  2. 2.Taylor’s Business SchoolTaylor’s University Lakeside CampusSubang JayaMalaysia
  3. 3.Global Entrepreneurship Research and Innovation Center (GERIC)Universiti MalaysiaKelantanMalaysia

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