Regular Feedback from Student Ratings of Instruction: Do College Teachers Improve their Ratings in the Long Run?
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The authors examined whether feedback from student ratings of instruction not augmented with consultation helps college teachers to improve their student ratings on a long-term basis. The study reported was conducted in an institution where no previous teaching-effectiveness evaluations had taken place. At the end of each of four consecutive semesters, student ratings were assessed and teachers were provided with feedback. Data from 3122 questionnaires evaluating 12 teachers were analyzed using polynomial and piecewise random coefficient models. Results revealed that student ratings increased from the no-feedback baseline semester to the second semester and then gradually decreased from the second to the fourth semester, although feedback was provided after each semester. The findings suggest that student ratings not augmented with consultation are far less effective than typically assumed when considered from a long-term perspective.
Keywordsfeedback long-term effects student ratings teaching effectiveness
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We would like to thank Jessica Ippolito, Anette Kluge, Jan Schilling, and two anonymous reviewers for their helpful comments on an earlier version of this article, and Paul D. Bliese for answering questions on random coefficient modeling and data aggregation. Further thanks go to Susannah Goss for improving the language of this article.
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