Skip to main content
Log in

The Motivation to Volunteer: A Systemic Quality of Life Theory

  • Published:
Social Indicators Research Aims and scope Submit manuscript

Abstract

A new approach to volunteer motivation research is developed. Instead of asking what motivates the volunteer (accepting any conceptual category), we ask to what extent volunteering rewards the individual with each benefit taken from a complete set of possible benefits. As a “complete set of benefits” we use the 16 human functioning modes formulated within the systemic quality of life model (SQOL). Data collected from a large representative sample substantiate the conceptual basis of the approach proposed. Empirical results (by Faceted SSA, a multidimensional scaling technique) support the volunteer-motivation structural hypothesis and highlight the more salient volunteering motivations. Social groups (including volunteers vs. non-volunteers) are compared with respect to their volunteering motivation assessments. The proposed approach sheds new light on theoretical issues, such as the roles of altruism versus egoism in volunteering, and suggests new ways for studying the questions of volunteer recruitment and retention.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

Notes

  1. Another way to resolve this contradiction is to conclude that voluntarism is not always as voluntary as it thought to be. Even when not compelled by law, an individual may feel compelled to do ‘volunteer work’ by external circumstances such as social pressure or religious commandments. Although the theory advanced in this paper has a bearing on this line of argument, the question of compelled volunteering—touching on the meaning of free choice—requires a separate treatment.

  2. In this as well as other respects the general Faceted Action System Theory differs from the AGIL scheme proposed by Parsons (e.g., 1953) in his seminal works on the social systems. For a fuller discussion of Parsons’ approach in the context of Faceted Action System Theory, see Shye (1985a, pp. 99 ff).

  3. Effective functioning, in turn, is defined by Faceted Action System Theory, in terms of two kinds of agreement between event modalities: similarity (for the expressive and conservative functioning modes) and complementarity (for the adaptive and integrative functioning modes).

  4. In contrast with other multivariate statistical procedures (including factor analysis), Faceted SSA acknowledges the Continuity Principle (Shye and Elizur 1994) which recognizes that observed variables are but a sample from an infinite continuum of possible variables that make up the investigated space. Hence FSSA is not concerned with cluster patterns (which may merely reflect the particular sample of variables selected for observation), but rather with patterns of partitioning of the investigated space.

References

  • Allen, N. J., & Rushton, J. P. (1983). Personality characteristics of community mental health volunteers: A review. Journal of Voluntary Action Research, 12, 36–49.

    Google Scholar 

  • Benish-Weisman, M. (2008). “Alia” Indeed? Success and non-Success immigration stories. Ph.D. Thesis, The Hebrew University of Jerusalem, Jerusalem.

  • Borg, I., & Shye, S. (1995). Facet theory: Form and content. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Cairns, D. (1990). Quality of life assessment of haemodialysis patients: An application of a systemic life quality model. Doctoral thesis, Macquarie University, Sydney.

  • Clary, E. G., & Miller, J. (1986). Socialization and situational influences on sustained altruism. Child Development, 57, 1358–1369.

    Article  Google Scholar 

  • Clary, E. G., Snyder, M., Ridge, R. D., Copeland, J., Stukas, A. A., Haugen, J., et al. (1998). Understanding and assessing the motivations of volunteers: A functional approach. Journal of Personality and Social Psychology, 74, 1516–1530.

    Article  Google Scholar 

  • Cnaan, R. A., & Goldberg-Glen, R. S. (1991). Measuring motivation to volunteer in human services. Journal of Applied Behavioral Sciences, 27, 269–284.

    Article  Google Scholar 

  • Davidson-Arad, B., & Wozner, Y. (2001a). The use of Shye’s systemic quality of life model in the examination of child protection officers’ decision. Social Indicators Research, 56, 1–20.

    Article  Google Scholar 

  • Davidson-Arad, B., & Wozner, Y. (2001b). The least detrimental alternative: Deciding whether to remove children at risk from their homes. International Social Work, 44(2), 229–239.

    Article  Google Scholar 

  • Flashman, R., & Quick, S. (1985). Altruism is not dead: A specific analysis of volunteer motivation. In L. F. Moore (Ed.), Motivating volunteers (pp. 154–170). Vancouver B.C.: Vancouver Volunteer Centre.

    Google Scholar 

  • Frisch, M. B., & Gerrard, M. (1981). Natural helping systems: Red Cross volunteers. American Journal of Community Psychology, 9, 567–579.

    Article  Google Scholar 

  • Gidron, B. (1984). Predictors of retention and turnover among service volunteer workers. Journal of Social Service Research, 8, 1–16.

    Article  Google Scholar 

  • Guttman, L. (1954). A new approach to factor analysis: The radex. In P. F. Lazarsfeld (Ed.), Mathematical thinking in the social sciences (pp. 258–348). New York: Free Press.

    Google Scholar 

  • Guttman, L. (1957). Introduction to facet design and analysis. Proceedings of the fifteenth international congress of psychology. Brussels, Amsterdam: North-Holland.

  • Guttman, L. (1968). A general nonmetric technique for finding the smallest coordinate space for a configuration of points. Psychometrika, 33, 469–506.

    Article  Google Scholar 

  • Horton-Smith, D. (1981). Altruism, volunteers and volunteerism. Journal of Voluntary Action Research, 10, 21–36.

    Google Scholar 

  • Katz, D. (1960). The functional approach to the study of attitudes. Public Opinion Quarterly, 24, 163–204.

    Article  Google Scholar 

  • Kruskal, J. B. (1964). Nonmetric multidimensional scaling: A numerical method. Psychometrika, 29, 28–42.

    Google Scholar 

  • Latting, J. K. (1990). Motivational differences between Black and White volunteers. Nonprofit and Voluntary Sector Quarterly, 19, 121–135.

    Article  Google Scholar 

  • Olson, M. (1965). The logic of collective action. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Parsons, T. (1953). A revised analytic approach to the theory of social stratification. In R. Bendix & S. M. Lipset (Eds.), Class status and power: A reader in social stratification. Glencoe, Illinois: Free Press.

    Google Scholar 

  • Pearce, J. L. (1993). Volunteers: The organizational behavior of unpaid workers. London: Routledge. (Chapter 4: Volunteer motivation).

    Google Scholar 

  • Shye, S. (Ed.). (1978). Theory construction and data analysis in the behavioral sciences. San Francisco: Jossey-Bass.

    Google Scholar 

  • Shye, S. (1985a). Nonmetric multivariate models for behavioral action systems. In D. Canter (Ed.), Facet theory: Approaches to social research. New York: Springer.

    Google Scholar 

  • Shye, S. (1985b). Multiple scaling. Amsterdam: North-Holland.

    Google Scholar 

  • Shye, S. (1989). The systemic life quality model: A basis for urban renewal evaluation. Social Indicators Research, 21, 343–378.

    Article  Google Scholar 

  • Shye, S. (1994a). Facet theory. International encyclopedia of education. Oxford: Pergamon.

    Google Scholar 

  • Shye, S. (1994b). Smallest space analysis. International encyclopedia of education. Oxford: Pergamon.

    Google Scholar 

  • Shye, S. (1999). Facet theory. Encyclopedia of statistical sciences, Update Vol. 3. New York: Wiley.

    Google Scholar 

  • Shye, S., & Elizur, D. (1994). Introduction to facet theory. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Sills, D. L. (1957). The volunteers: Means and ends in a national organization. Glencoe, IL: Free Press.

    Google Scholar 

  • Smith, M., Bruner, J., & White, R. (1956). Opinions and personality. New York: Wiley.

    Google Scholar 

  • Sokolowski, S. W. (1996). Show me the way to the next worthy deed: Towards a microstructural theory of volunteering and giving. Voluntas, 7(3), 259–278.

    Article  Google Scholar 

  • Steiger, J. H., & Schoennemann, P. H. (1978). A history of factor indeterminacy. In S. Shye (Ed.), Theory construction and data analysis in the behavioral sciences. San Francisco: Jossey-Bass.

    Google Scholar 

  • Taillefer, M. C., Dupuis, G., Roberge, M. A., & Le May, S. (2003). Health-related quality of life models: Systematic review of the literature. Social Indicators Research, 64, 293–323.

    Article  Google Scholar 

  • Titmus, R. M. (1971). The gift relationship: From human blood to social policy. New York: Vintage.

    Google Scholar 

  • Troudart, T., & Shye, S. (1993). Quality of life evaluation in a rehabilitation program for chronic mental patients. Fourth congress of world association for psychosocial rehabilitation, Dublin.

  • Veerman, P. (1992). The rights of the child and the changing image of childhood. Dordrecht: Nijhoff.

    Google Scholar 

  • Wolins, M., Wozner, Y., & Shye, S. (1980). Rejuvenating the asylum: A field study. Social Work Research and Abstracts, 16, 17–25.

    Google Scholar 

  • Wozner, Y. (1990). People care in institutions. New York: Haworth.

    Google Scholar 

Download references

Acknowledgments

I wish to thank Benny Gidron, head of ICTR, for his continued encouragement and Alon Lazar, a fellow at ICTR, for his invaluable assistance in the course of writing this paper. Data used in this study were collected in the framework of the Hopkins Project conducted at The Israeli Center for Third Sector Research.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Samuel Shye.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Shye, S. The Motivation to Volunteer: A Systemic Quality of Life Theory. Soc Indic Res 98, 183–200 (2010). https://doi.org/10.1007/s11205-009-9545-3

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11205-009-9545-3

Keywords

Navigation