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Internationalization of higher education institutions: implementation of DMAIC cycle


In recent decades, the topic of internationalization has emerged as one of the defining issues of higher education globally. Different approaches are emerged for the internationalization process according to universities structures and strategic plans, however, universities are still facing the problems in identification of basic steps through which transformation of higher education to internationalization is possible. This study proposed a framework for higher education in Pakistan. In order to energize the whole process towards internationalization, three-step framework utilized for the internationalization of higher education in Pakistan. Study identifies the basic dimensions for the improvements of the services and structure, which leads to internationalization of higher education in Pakistan. Study proposed the use of define, measure, analysis, improve and control cycle for continuous improvements in higher education’s institutions in Pakistan.

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Correspondence to Khalid Zaman.

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Qureshi, M.I., Janjua, S.Y., Zaman, K. et al. Internationalization of higher education institutions: implementation of DMAIC cycle. Scientometrics 98, 2295–2310 (2014).

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  • Internationalization
  • Higher education
  • Pakistan