Quality evaluation and preferences of healthcare services: the case of telemedicine in Sardinia

  • Stefania CapecchiEmail author
  • Marta Meleddu
  • Manuela Pulina


This paper explores preferences towards cardiological e-health services, assessed on a representative quota sample of potential users in Sardinia, Italy. By a mixture model approach, it is possible to observe individual response behaviour expressed in terms of agreement and heterogeneity. While a substantial heterogeneity emerges for modes of consultation, the ranking of respondents’ preferences is clearly depicted for the location. The findings highlight a strong preference for a cardiological consultation at the family doctor and for the province of residence as a location. Notably, education and age are the covariates that most importantly affect choice processes.


E-medicine Evaluation Heterogeneity Mixture models 


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© Springer Science+Business Media B.V., part of Springer Nature 2018

Authors and Affiliations

  1. 1.Department of Political SciencesUniversity of Naples Federico IINaplesItaly
  2. 2.Department of Economics and Management (DISEA) and CRENoSUniversity of SassariSassariItaly

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