Quality and Quantity

, Volume 43, Issue 3, pp 441–450 | Cite as

Examination of the effects of the relationship marketing orientation on the company performance

Research Note
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Abstract

The research objective is to examine empirically the relationship marketing and its successful implementation in Turkish Beverage Companies. Three scales were used to generate the data. Relationship marketing scale, environmental factors scale and company performance scale. Some of the variables in questionnaire used as control variables that reflect company-specific characters namely, company size, business type and sales volume. First the main effect of relationship marketing orientation on company performance was assessed, and then the moderating effect of environmental factors on the relationship between relationship marketing orientation and company performance was estimated by using multivariate techniques.

Keywords

Relationship marketing orientation Company performance Moderating effect Turkish beverage industry 
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Copyright information

© Springer Science + Business Media B.V. 2007

Authors and Affiliations

  • Selin Kucukkancabas
    • 1
  • Ayse Akyol
    • 1
  • Berk M. Ataman
    • 2
  1. 1.Faculty of Economics and Administrative SciencesTrakya UniversityEdirneTurkey
  2. 2.Rotterdam School of ManagementRSM Erasmus UniversityRotterdamThe Netherlands

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