International Journal of Clinical Pharmacy

, Volume 34, Issue 4, pp 518–523 | Cite as

The evaluation of a novel model of providing ward pharmacy services

  • Bryony Dean FranklinEmail author
  • Mario Borges Rosa
  • Gavin Miller
  • Ann Jacklin
Short Research Report


Background In UK hospitals, traditional ward pharmacy services involve pharmacists visiting their wards once or twice a day each weekday. However, to provide a more patient orientated ward pharmacy service, we developed the Imperial Model of Ward Pharmacy. This is based on pharmacists seeing every drug chart every other day, allowing increased focus towards patients’ needs on other days. Objective To assess the impact of the Imperial Model of Ward Pharmacy on the prevalence of new medication orders that have not been screened by pharmacists, and doses omitted due to medication being unavailable. Method We conducted an uncontrolled before-and-after study on eight medical wards. In each phase, we collected data on the number and prevalence of active medication orders that had not been screened by a pharmacist at the point of data collection, and the number and prevalence of regular doses documented as being omitted due to drug unavailability, or for which the administration record was left blank. Results The prevalence of unscreened medication orders reduced from 7.6 % of 1,433 orders to 4.1 % of 1,495 orders (p = 0.0002; Chi square test). There was no change in the prevalence of dose omissions (1.4 % in each phase of the study). Conclusion This is a practical way to move to a more patient-focused service without affecting the safety of the service provided.


Clinical pharmacy Clinical pharmacy model Hospital pharmacy Medication safety Ward pharmacy United Kingdom 



The Pharmacy Executive team at Imperial College Healthcare NHS Trust had input into the design of the model of ward pharmacy described, and Matt Reynolds assisted with data analysis.


The Centre for Medication Safety and Service Quality is affiliated with the Centre for Patient Safety and Service Quality at Imperial College Healthcare NHS Trust which is funded by the National Institute of Health Research. Fundação de Amparo a Pesquisa de Minas Gerais (FAPEMIG) funded Mario Rosa as Visiting PhD Student.

Conflicts of interest

The authors have no conflicts of interest to declare.


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Copyright information

© Springer Science+Business Media B.V. 2012

Authors and Affiliations

  • Bryony Dean Franklin
    • 1
    • 2
    Email author
  • Mario Borges Rosa
    • 3
  • Gavin Miller
    • 4
  • Ann Jacklin
    • 1
    • 2
  1. 1.Centre for Medication Safety and Service Quality, Pharmacy Department, Charing Cross HospitalImperial College Healthcare NHS TrustLondonUK
  2. 2.Department of Practice and Policy, UCL School of PharmacyLondonUK
  3. 3.Hospital João XXIII, Fundação Hospitalar do Estado de Minas GeraisBelo HorizonteBrazil
  4. 4.Pharmacy DepartmentImperial College Healthcare NHS TrustLondonUK

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