Does satisfaction with information equate to better anticoagulant control?

  • Laura SahmEmail author
  • Lisa Quinn
  • Michael Madden
  • Helen L. Richards
Research Article


Objectives This study examined how satisfaction with information about warfarin related to demographic and clinical factors including therapeutic outcome. Setting This study took place in the Outpatient clinic of the Mercy University Hospital, Cork, Rep. of Ireland. Method Patients attending an anticoagulation clinic completed the Satisfaction with Information about Medicines (SIMS) Scale. This was examined in line with clinical and demographic information including: age, gender, diagnosis, number of weeks taking warfarin, and INR control. Main Outcome Measure The level of satisfaction with information was measured and in addition the association between anticoagulation control and satisfaction level was examined. Results One hundred and nineteen patients (61.3% male), participated in the study. The majority of patients were prescribed warfarin for atrial fibrillation (53.8%). Satisfaction with information about warfarin was inversely related to age (ρ = −0.33, P < 0.01). Patient-reported satisfaction with information pertaining to the question “what is your medicine for?” was significantly associated with anticoagulation control (χ2 = 7.27, P < 0.01).


Anticoagulation Anticoagulation clinic Clinical Pharmacy Ireland Patient information Patient satisfaction TTR 



The authors would like to thank the patients who took part in this study.


No funding was received to undertake the work.

Conflicts of interest

None declared.


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Copyright information

© Springer Science+Business Media B.V. 2011

Authors and Affiliations

  • Laura Sahm
    • 1
    • 2
    Email author
  • Lisa Quinn
    • 1
  • Michael Madden
    • 3
  • Helen L. Richards
    • 4
  1. 1.School of PharmacyUniversity College CorkCorkRepublic of Ireland
  2. 2.Department of PharmacyMercy University HospitalCorkRepublic of Ireland
  3. 3.Department of HaematologyMercy University HospitalCorkRepublic of Ireland
  4. 4.Department of Clinical Health PsychologyMercy University HospitalCorkRepublic of Ireland

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