Motivation and Emotion

, Volume 35, Issue 2, pp 211–219 | Cite as

Positive emotional expectations predict volunteer outcomes for new volunteers

Original Paper


Emotional expectations are likely to influence behavioral outcomes, even when entering novel situations. In the present study, it was proposed that positive emotional expectations would influence volunteer outcomes for new volunteers. New and experienced volunteers were recruited for a two-part longitudinal study. Study hypotheses were confirmed. The mere anticipation of positive emotions was able to predict volunteer outcomes for new volunteers. Emotional expectations (i.e., sympathy, satisfaction) were positively associated with intentions to continue volunteering, identification with the volunteer role, and predicted volunteer persistence 6 months later for new volunteers. For experienced volunteers, emotional expectations were only significantly and positively associated with volunteer role identity. Moreover, the intent to persist as a volunteer was found to have a stronger positive association with actual persistence for experienced volunteers than for new volunteers.


Volunteerism Expectations Empathy Sympathy Positive emotion Anticipation Satisfaction 


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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  1. 1.Center for Neuroeconomics StudiesClaremont Graduate UniversityClaremontUSA

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