Updated Taxonomy for the Network and Service Management Research Field
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Network and service management is an established research field within the general area of computer networks. A few years ago, an initial taxonomy, organizing a comprehensive list of terms and topics, was established through interviews with experts from both industry and academia. This taxonomy has since been used to better partition standardization efforts, identify classes of managed objects and improve the assignment of reviewers to papers submitted in the field. Because the field of network and service management is rapidly evolving, a biyearly update of the taxonomy was proposed. In this paper, a large-scale questionnaire is presented which was answered by experts in the field, evaluating the relevance of each individual topic for the next five years. Missing topics, which are likely to become relevant over the next few years, are identified as well. Furthermore, an analysis is performed of the records of papers submitted to major conferences in the area. Based on the obtained results, an updated version of the taxonomy is proposed.
KeywordsNetwork and service management Research topics Taxonomy Analysis Questionnaire Conference proceedings
Jeroen van der Hooft is funded by grant of the Agency for Innovation and Entrepreneurship in Flanders (VLAIO). The research was performed partially within Flamingo, a Network of Excellence Project (318488) supported by the European Commission under its Seventh Framework Programme. The authors are grateful to all participants from the IEEE CNOM and IFIP WG6.6 community to the online questionnaire and the physical CNOM/WG6.6 meetings co-located with the recent NOMS, IM, CNSM and IEEE Globecom conferences, where the taxonomy updates were discussed and finally agreed upon.
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