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Journal of Nonverbal Behavior

, Volume 38, Issue 2, pp 231–245 | Cite as

Nonverbal Social Sensing in Action: Unobtrusive Recording and Extracting of Nonverbal Behavior in Social Interactions Illustrated with a Research Example

  • Denise Frauendorfer
  • Marianne Schmid Mast
  • Laurent Nguyen
  • Daniel Gatica-Perez
Original Paper

Abstract

Nonverbal behavior coding is typically conducted by “hand”. To remedy this time and resource intensive undertaking, we illustrate how nonverbal social sensing, defined as the automated recording and extracting of nonverbal behavior via ubiquitous social sensing platforms, can be achieved. More precisely, we show how and what kind of nonverbal cues can be extracted and to what extent automated extracted nonverbal cues can be validly obtained with an illustrative research example. In a job interview, the applicant’s vocal and visual nonverbal immediacy behavior was automatically sensed and extracted. Results show that the applicant’s nonverbal behavior can be validly extracted. Moreover, both visual and vocal applicant nonverbal behavior predict recruiter hiring decision, which is in line with previous findings on manually coded applicant nonverbal behavior. Finally, applicant average turn duration, tempo variation, and gazing best predict recruiter hiring decision. Results and implications of such a nonverbal social sensing for future research are discussed.

Keywords

Ubiquitous social sensing platform Automated extraction Applicant nonverbal behavior Hiring decision Job interview 

Notes

Acknowledgments

We thank Dr. Florent Monay (Idiap) for the design and implementation of the sensing platform; Dr. Jean-Marc Odobez (Idiap) for his contribution to the sensing platform and the nodding recognition method; and Prof. Tanzeem Choudhury (Cornell University) for her contribution to the design of the job performance part of the study. This research was funded by the Swiss National Science Foundation through the Sinergia SONVB (Sensing and Analyzing Nonverbal Organizational Behavior) project.

Conflict of interest

The authors declare that they have no conflict of interest.

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Copyright information

© Springer Science+Business Media New York 2014

Authors and Affiliations

  • Denise Frauendorfer
    • 1
  • Marianne Schmid Mast
    • 1
  • Laurent Nguyen
    • 2
  • Daniel Gatica-Perez
    • 2
  1. 1.Department of Work and Organizational PsychologyUniversity of NeuchatelNeuchatelSwitzerland
  2. 2.Idiap Research InstituteEcole Polytechnique Federal de Lausanne (EPFL)LausanneSwitzerland

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