Advertisement

Factors Precipitating Calls to a Help Hotline: A Comparison of Whites, Blacks, and Hispanics

  • Mary Cuadrado
  • Ibrahim S. Malick
Original Paper
  • 4 Downloads

Abstract

Studies have found that the main reasons provided by problem gamblers for calling a gambling help hotline are financial, legal, or relationship problems, but no study has looked into whether these motivators vary by ethnicity. In particular, this study sought to find if Hispanics were more likely to call due to relationship problems. Using data gathered by the Florida Council on Compulsive Gambling from problem gamblers calling for help (N = 826), it was found that the most common reason for calling the hotline by all ethnic groups was financial. However, among problem gamblers calling for non-financial reasons Hispanics significantly reported calling for relationship problems and Whites due to legal problems. Blacks did not significantly call for non-financial reasons. Possible implications of these findings for education and reaching out to different ethnic groups regarding problem gambling are discussed.

Keywords

Treatment motivators Hispanics Whites Blacks Help hotline Ethnicity 

Notes

Acknowledgements

The authors wish to thank the Florida Council on Compulsive Gambling (FCCG), in particular Ms. Pat Fowler, Executive Director, for generously providing access to the data that made this article possible.

Compliance with Ethical Standards

Conflict of interest

The authors declare that they have no conflict of interest.

Ethical Approval

This article does not contain any studies with human participants or animals performed by any of the authors.

References

  1. Alegria, M., Page, J. P., Hansen, H., Cauce, A. M., Robles, R., Blanco, C., et al. (2006). Improving drug treatment services for Hispanics: Research gaps and scientific opportunities. Drug and Alcohol Dependence, 845, 576–584.Google Scholar
  2. Bermudez, J. M., Kirkpatrick, D. R., Hecker, L., & Torres-Robles, C. (2010). Describing Latino Families and their help-seeking attitudes: Challenging the family therapy literature. Contemporary Family Therapy, 32, 155–172.CrossRefGoogle Scholar
  3. Bluthenthal, R. N., Jacobson, J. O., & Robinson, P. L. (2007). Are racial disparities in alcohol treatment completion associated with racial differences in treatment modality entry? Comparison of outpatient treatment and residential treatment in Los Angeles County, 1998 to 2000. Alcoholism, Clinical and Experimental Research, 31(11), 1920–1926.CrossRefGoogle Scholar
  4. Campos, B., Aguilera, A., Ullman, J. B., & Dunkel Schetter, C. (2014). Familism and psychological health: The intervening role of closeness and social support. Cultural Diversity and Ethnic Minority Psychology, 20(2), 191–201.  https://doi.org/10.1037/a0034094.CrossRefGoogle Scholar
  5. Campos, M. D., Camacho, A., Pereda, K., Santana, K., Calix, I., & Fong, T. W. (2016). Attitudes toward gambling, gambling problems, and treatment among Hispanics in Imperial County, CA. Journal of Gambling Studies, 32(3), 985–999.CrossRefGoogle Scholar
  6. Cuadrado, M. (in preparation). Family as leverage to recruit and retain patients in alcohol treatment programs: The case of Mexico.Google Scholar
  7. Cuadrado, M. (1999). A comparison of Hispanic and Anglo calls to a Gambling Help Hotline. Journal of Gambling Studies, 15(1), 71–81.CrossRefGoogle Scholar
  8. Cuadrado, M., & Lieberman, L. (2002). Traditional family values and substance abuse: The hispanic contribution to an alternative prevention and treatment approach. New York: Kluwer Academic.CrossRefGoogle Scholar
  9. Evans, E., Jaffe, A., Uranda, D., & Anglin, M. D. (2012). Differential outcomes of court- supervised substance abuse treatment among California parolees and probationers. International Journal of Offender Therapy and Comparative Criminology, 56(4), 539–556.CrossRefGoogle Scholar
  10. Guerrero, E. G., Garner, B. R., Cook, B., Kong, Y., Vega, W. A., & Gelberg, L. (2017). Identifying and reducing disparities in successful addiction treatment completion: Testing the role of Medicaid payment acceptance. Substance Abuse Treatment, Prevention, and Policy, 12, 12–27.CrossRefGoogle Scholar
  11. Guerrero, E. G., Marsh, J. C., Duan, L., Oh, C., Perron, B., & Lee, B. (2013a). Disparities in completion of substance abuse treatment between and within racial and ethnic groups. Health Service Research, 48(4), 1450–1467.CrossRefGoogle Scholar
  12. Guerrero, E. G., Marsh, J. C., Khachikian, T., Amaro, H., & Vega, W. A. (2013b). Disparities in Latino substance use, service use and treatment: Implications for culturally and evidenced-based interventions under health care reform. Drug and Alcohol Dependence, 133, 805–813.CrossRefGoogle Scholar
  13. Kail, B. L., & Elberth, M. (2002). Moving the Latina substance abuser toward treatment: The role of gender and culture. Journal of Ethnicity and Substance Abuse, 1(3), 3–16.CrossRefGoogle Scholar
  14. Ledgerwood, D. M., Arfken, C. L., Wiedemann, A., Bates, K. E., Holmes, D., & Jones, L. (2013). Who goes to treatment? Predictors of treatment initiation among gambling help-line callers. The American Journal of Addictions, 22, 33–38.CrossRefGoogle Scholar
  15. Lundgren, L. M., Amodeo, M., Ferguson, F., & Davis, K. (2001). Racial and ethnic differences in drug treatment entry of injection users in Massachusetts. Journal of Substance Abuse Treatment, 21, 145–153.CrossRefGoogle Scholar
  16. Perron, B. E., Mowbray, O. P., Glass, J. E., Devla, J., Vaughn, M. G., & Owen, M. (2009). Differences in service utilization and barriers among Black, Hispanics, and Whites with drug use disorders. Substance Abuse Treatment, Prevention and Policy. http://www.substanceabusepolicy.com/content/4/1/3. Accessed 15 July 2018.
  17. Potenza, M. N., Steinberg, M. A., McLaughlin, S. D., Wu, R., Rounsaville, B. J., & O’Malley, S. S. (2001). Gender-related differences in the characteristics of problem gamblers using a gambling help hotline. The American Journal of Psychiatry, 158(9), 1500–1505.CrossRefGoogle Scholar
  18. Sabogal, F., Marin, G., Otero-Sabogal, R., & Marin, B. (1987). Hispanic familism and acculturation: What changes and what doesn’t. Hispanic Journal of Behavioral Sciences, 9, 397–412.CrossRefGoogle Scholar
  19. Saloner, B., Carson, N., & Cook, B. L. (2014). Explaining racial/ethnic differences in adolescent substance abuse treatment completion in the United States: A decomposition analysis. Journal of Adolescent Health, 54(6), 646–653.CrossRefGoogle Scholar
  20. Saloner, B., & Lé Cook, B. (2013). Blacks and Hispanics are less likely than Whites to complete addictions treatment, due to socioeconomic factors. Health Affairs, 32(1), 135–145.CrossRefGoogle Scholar
  21. Schmidt, L. A., Ye, Y., Greenfield, T. K., & Bond, J. (2007). Ethnic disparities in clinical severity and services for alcohol problems: Results from a national alcohol survey. Alcoholism, Clinical and Experimental Research, 31(1), 48–56.CrossRefGoogle Scholar
  22. Shorkey, C., Cambraia, L., & Spence, R. (2009). Assessing culturally competent chemical dependence treatment services for Mexican Americans. Journal of Behavioral Health Services and Research, 36(1), 61–74.CrossRefGoogle Scholar
  23. Spence, R., Wallisch, L., & Smith, S. (2007). Treatment seeking in populations in urban and rural settings on the border. Alcoholism, Clinical and Experimental Research, 31(6), 1002–1011.CrossRefGoogle Scholar
  24. Suurvali, H., Hodgins, D.C., & Cunningham, J.A. (2010). Motivators for resolving or seeking help for gambling problems: A review of the empirical literature. Journal of Gambling Studies, 26(1), 1-33).Google Scholar
  25. US Department of Health and Human Services. (2001). Office of the Surgeon General, SAMHSA. Culture, race, and ethnicity. A supplement to the mental health: A report to the surgeon general (Washington, D.C.: Government Printing Office).Google Scholar
  26. Valdivia-Salas, S., Blanchard, K. S., Lombas, A. S., & Wulfert, E. (2014). Treatment-seeking precipitators in problems gambling: Analysis of data from a gambling helpline. Psychology of Addictive Behaviors, 28(1), 300–306.CrossRefGoogle Scholar
  27. Villareal, R., Blozis, S. A., & Widaman, K. F. (2005). Factorial invariance of a pan hispanic familism scale. Hispanic Journal of Behavioral Sciences, 27(4), 409–425.CrossRefGoogle Scholar
  28. Weinstock, J., Burton, S., Rash, C. J., Moran, S., Biller, W., Krudelbach, N., et al. (2011). Predictors of engaging in problem gambling treatment: Data from the West Virginia problem gamblers help network. Psychology of Addictive Behaviors, 25(2), 3722–3729.CrossRefGoogle Scholar
  29. Wells, K., Klap, R., Koike, A., & Sherbourne, C. (2001). Ethnic disparities in unmet need for alcoholism, drug use and mental health care. American Journal of Psychiatry, 158, 2027–2032.CrossRefGoogle Scholar
  30. Zemore, S. E., Mulia, N., Ye, Y., Borges, G., & Greenfield, T. K. (2009). Gender, acculturation and other barriers to alcohol treatment utilization among Latinos in three National Alcohol Surveys. Journal of Substance Abuse Treatment, 36, 446–456.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Criminal Justice ProgramMercy CollegeDobbs FerryUSA
  2. 2.FortinetNew YorkUSA

Personalised recommendations