Journal of Gambling Studies

, Volume 29, Issue 3, pp 471–490

Happiness and Job Satisfaction in a Casino-Dominated Economy

Original Paper


Proposals for casinos usually focus on numbers of jobs without considering their quality. We surveyed 1,506 Macau residents, modelling happiness and job satisfaction. Being employed is shown to be important for ‘happiness’. But job attributes also matter, confirming the work domain as influential on wellbeing. Casino employees report similar happiness as others. However, despite relatively high pay, they report low overall job satisfaction. The particular aspects of their jobs that they rated generally negatively tended to be those inherent in casino employment rather than easily modifiable by managerial action.


Casino employment Job satisfaction Happiness Macau 

Copyright information

© Springer Science+Business Media, LLC 2012

Authors and Affiliations

  1. 1.Gaming Teaching and Research CentreMacau Polytechnic InstituteMacauChina
  2. 2.Salford Business SchoolUniversity of SalfordSalfordUK

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