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Journal of Business and Psychology

, Volume 28, Issue 1, pp 49–61 | Cite as

The Mediating Role of Discrete Emotions in the Relationship Between Injustice and Counterproductive Work Behaviors: A Study in Pakistan

  • Abdul Karim Khan
  • Samina Quratulain
  • Jonathan R. CrawshawEmail author
Article

Abstract

Purpose

Our study explores the mediating role of discrete emotions in the relationships between employee perceptions of distributive and procedural injustice, regarding an annual salary raise, and counterproductive work behaviors (CWBs).

Design/Methodology/Approach

Survey data were provided by 508 individuals from telecom and IT companies in Pakistan. Confirmatory factor analysis, structural equation modeling, and bootstrapping were used to test our hypothesized model.

Findings

We found a good fit between the data and our tested model. As predicted, anger (and not sadness) was positively related to aggressive CWBs (abuse against others and production deviance) and fully mediated the relationship between perceived distributive injustice and these CWBs. Against predictions, however, neither sadness nor anger was significantly related to employee withdrawal.

Implications

Our findings provide organizations with an insight into the emotional consequences of unfair HR policies, and the potential implications for CWBs. Such knowledge may help employers to develop training and counseling interventions that support the effective management of emotions at work. Our findings are particularly salient for national and multinational organizations in Pakistan.

Originality/Value

This is one of the first studies to provide empirical support for the relationships between in/justice, discrete emotions and CWBs in a non-Western (Pakistani) context. Our study also provides new evidence for the differential effects of outward/inward emotions on aggressive/passive CWBs.

Keywords

Injustice Pay Emotions Counterproductive work behaviors Pakistan 

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Copyright information

© Springer Science+Business Media, LLC 2012

Authors and Affiliations

  • Abdul Karim Khan
    • 1
  • Samina Quratulain
    • 2
  • Jonathan R. Crawshaw
    • 3
    Email author
  1. 1.Suleman Dawood School of BusinessLahore University of Management Sciences (LUMS), D.H.ALahorePakistan
  2. 2.Suleman Dawood School of BusinessLahore University of Management Sciences (LUMS) Sector U, D.H.ALahorePakistan
  3. 3.Aston Business SchoolAston UniversityBirminghamUK

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