Journal of Business and Psychology

, Volume 22, Issue 2, pp 145–153

Effects of Participation in Decision Making on Performance and Employee Attitudes: A Quality Circles Meta-analysis



This study explores the effects of a participative technique, quality circles (QCs), on several employee attitudes and performance. The sample included 36 studies with 42 independent samples. Mean effect sizes were small for employee attitudes and moderate for job performance suggesting QCs affected job performance to a greater degree than employee attitudes. For organizations involved in quality management these results seem to suggest that quality interventions have a stronger impact on job performance than on employee attitudes. The study conclusions provide a positive outlook on the effects of total quality management interventions on productivity.


Quality circles Participation in decision making Meta-analysis Job performance Employee attitudes 

Copyright information

© Springer Science+Business, LCC 2007

Authors and Affiliations

  1. 1.University of Houston-Clear LakeHoustonUSA
  2. 2.University of HoustonHoustonUSA

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