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Journal of Intelligent Manufacturing

, Volume 30, Issue 1, pp 47–58 | Cite as

The Contribution concept for the control of a manufacturing multi-criteria performance improvement

  • L. Berrah
  • V. ClivilléEmail author
  • J. Montmain
  • G. Mauris
Article
  • 132 Downloads

Abstract

By dealing with an overall manufacturing performance improvement context, we introduce in this paper the “improvement contribution” concept. A framework that integrates such a concept to the quantification of a multi-criteria interacting performance is proposed. The improvement contribution is defined as a new intelligent functionality that quantifies the impact of the improvement of a single (or a set of) mono-criterion performance(s) on the improvement of an overall performance. When performances are interacting, the quantification of such a contribution cannot be direct. The proposed approach consists of an extension of a previously developed Performance Measurement System (PMS). The considered PMS integrates an aggregation operator—the Choquet Integral (CI)—for the expression of an overall performance by handling weights and interactions between the mono-criterion performances. The principles of the improvement contribution and its quantification are thus presented in addition to the way the improvement contribution can be used for helping decision-makers in their manufacturing improvement control. As an illustration, the use of these contributions within successive iterations of improvement actions is shown using a case study submitted by the SME Fournier Company.

Keywords

Manufacturing performance Improvement contribution Multi-criteria and interacting performance Performance measurement system Choquet integral 

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Copyright information

© Springer Science+Business Media New York 2016

Authors and Affiliations

  • L. Berrah
    • 1
  • V. Clivillé
    • 1
    Email author
  • J. Montmain
    • 2
  • G. Mauris
    • 1
  1. 1.LISTICUniversité Savoie Mont BlancAnnecy le Vieux cedexFrance
  2. 2.ENSTIMA Site EERIE – parc scientifique Georges BesseNîmesFrance

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