Skip to main content
Log in

Service-based negotiation for advanced collaboration in enterprise networks

  • Published:
Journal of Intelligent Manufacturing Aims and scope Submit manuscript

Abstract

Information systems support organisations to achieve greater efficiency by automating their activities. Nowadays, in the actual competitive and global business context, the advent of enterprise networking has been challenging collaboration, coordination and continuous interactions among dissimilar information systems to adapt and improve them. Sustainability of interoperability among heterogeneous systems regarding sharing information and knowledge in a collaborative dynamic environment is hard to achieve and maintain. This paper proposes a service-based negotiation framework for advanced collaboration in enterprise networks, as a solution to improve the sustainability of interoperability within enterprise information systems. Validation in industrial scenario is presented and discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3

Similar content being viewed by others

References

  • Agostinho, C., Correia, F., & Jardim-Goncalves, R. (2011). Interoperability of complex business networks by language independent information models. In New world situation: New directions in concurrent engineering–Proceedings of the 17th ISPE international conference on concurrent engineering (CE 2010), Part 2 (pp. 111–124).

  • Ahmadi, K. D., & Charkari, N. M. (2010). Multi agent based interactive recommendation and automated negotiation system in E-commerce. In 6th international conference on advanced information management and service (IMS) (pp. 279–284).

  • Ahmadi, K. D., Charkari, N. M., & Enami, N. (2011). E-negotiation system based on intelligent agents in B2C E-commerce. Advances on Information Sciences and Service Sciences, 3, 60–70.

    Google Scholar 

  • Benaben, F., Boissel-Dallier, N., Pingaud, H., & Lorre, J.-P. (2013). Semantic issues in model-driven management of information system interoperability. International Journal of Computer Integrated Manufacturing, 26(11), 1042–1053.

    Google Scholar 

  • Benaben, F., & Pingaud, H. (2010). The MISE Project: A first experience in mediation information system engineering. In A. D’Atri & D. Saccà (Eds.), Information systems: People, organizations, institutions, and technologies (pp. 399–406). Heidelberg: Physica-Verlag HD. doi: 10.1007/978-3-7908-2148-2_46.

  • Cao, M. (2012). Multi-strategy selection supported automated negotiation system based on BDI agent. In 45th Hawaii international conference on system sciences (pp. 638–647).

  • Chen, T.-Y., Chen, Y.-M., & Cai, H.-Y. (2012). Design of knowledge trading negotiation model for accelerating acquirement of knowledge. International Journal of Computer Integrated Manufacturing, 25, 1085–1101.

    Article  Google Scholar 

  • Coutinho, C., Cretan, A., & Jardim-Goncalves, R. (2012). Sustainable interoperability framework for supporting negotiation processes. In 6th international conference on interoperability for enterprise systems and applications (I-ESA 2012).

  • Cretan, A. (2011). A framework for supporting parallel and concurrent negotiations. In 1st UNITE doctoral symposium, Bucharest, Romania (pp. 140–146).

  • Cretan, A., Coutinho, C., Bratu, B., & Jardim-Goncalves, R. (2012a). A framework for sustainable interoperability of negotiation processes. In 14th IFAC symposium on information control problems in manufacturing (INCOM’12).

  • Cretan, A., Coutinho, C., Bratu, B., & Jardim-Goncalves, R. (2012b). NEGOSEIO: A framework for negotiations toward sustainable enterprise interoperability. Annual Reviews in Control, 36(2), 291–299. doi:10.1016/j.arcontrol.2012.09.010.

  • Cretan, A., Silva, C. F. da, Coutinho, C., Jardim-Goncalves, R., & Ghodous, P. (2013). Framework for ontology-based negotiation to support enterprise interoperability in cloud-based environments. International Journal of Electronic Business Management, 11(3), 168–177.

  • Dong, H., Hussain, F. K., & Chang, E. (2008). State of the art in negotiation ontologies for multi-agent systems. International Journal of Web Services Practices, 3, 157–163.

    Google Scholar 

  • Duan, L., Doğru, M. K., Özen, U., & Beck, J. C. (2010). Multi-agent negotiation for distributed production scheduling problems. In 3rd international workshop on agent-based complex automated negotiations.

  • Dutra, M., Ghodous, P., & Kuhn, O. (2010). A generic and synchronous ontology-based architecture for collaborative design. Concurrent Engineering, 18, 65–74.

    Article  Google Scholar 

  • Emerson, E. A. (2010). Time of time. In 17th international symposium on static analysis, SAS 2010 (p. 1).

  • Georgantas, N., Ahaman, M. A., Ameziani, H., Pathak, A., & Issarny, V. (2011). A coordination middleware for orchestrating heterogeneous distributed systems. In Lecture notes in computer science volume 6646: Advances in grid and pervasive computing (pp. 221–232).

  • Groléat, T., & Pouyllau, H. (2011). Distributed inter-domain SLA negotiation using reinforcement learning. In The 12th IFIP/IEEE international symposium on integrated network management (IM) (pp. 33–40).

  • Haya, P. A., Montoro, G., Esquivel, A., García-Herranz, M., & Alamán, X. (2006). A mechanism for solving conflicts in ambient intelligent environments. Journal of Universal Computer Science, 12, 284– 296.

    Google Scholar 

  • Hu, J., & Deng, L. (2011). An association rule-based bilateral multi-issue negotiation model. In Fourth international symposium on computational intelligence and design (pp. 234–237).

  • Huan, F., & Lili, W. (2010). Colored Petri net based multi-agents dynamic task allocation modeling and analysis. In The 2nd IEEE international conference on information science and engineering (ICISE) (pp. 1080–1083).

  • Izza, S. (2009). Integration of industrial information systems: From syntactic to semantic integration approaches. Enterprise Information Systems, 3, 1–57.

    Article  Google Scholar 

  • Jardim-Goncalves, R., Agostinho, C., Malo, P., & Steiger-Garcao, A. (2007). Harmonising technologies in conceptual models representation. International Journal Of Product Lifecycle Management, 2, 187–205.

    Article  Google Scholar 

  • Jardim-Goncalves, R., Agostinho, C., & Steiger-Garcao, A. (2010). Sustainable systems’ interoperability: A reference model for seamless networked business. In 2010 IEEE international conference on systems, man, and cybernetics (SMC 2010) (pp. 1785–1792).

  • Jardim-Goncalves, R., Figay, N., & Steiger-Garcao, A. (2006). Enabling interoperability of STEP Application Protocols at metadata and knowledge level. International Journal of Technology Management, 36, 402–421.

    Google Scholar 

  • Jardim-Goncalves, R., Grilo, A., Agostinho, C., Lampathaki, F., & Charalabidis, Y. (2012). Systematisation of interoperability body of knowledge: The foundation for enterprise interoperability as a science. Enterprise Information Systems, 6, 1–26.

    Article  Google Scholar 

  • Jazayeriy, H., Azmi-Murad, M., Sulaiman, N., & Udzir, N. I. (2011). A review on soft computing techniques in automated negotiation. Scientific Research and Essays, 6, 5100–5106.

    Google Scholar 

  • Jeon, P. B., Kim, J., Lee, S., Lee, C., & Baik, D.-K. (2011). Semantic negotiation-based service framework in an M2M environment. In 2011 IEEE/WIC/ACM international conferences on web intelligence and intelligent agent technology (IEEE) (pp. 337–340).

  • Khattak, A. M., Pervez, Z., Latif, K., Sarkar, A. M. J., Lee, S., & Lee, Y.-K. (2011). Reconciliation of ontology mappings to support robust service interoperability. In 2011 IEEE international conference on services computing (IEEE) (pp. 298–305).

  • Laclavík, M., Balogh, Z., Babík, M., & Hluchý, L. (2006). AgentOWL: Semantic knowledge model and agent architecture. Computing and Informatics, 25, 421–439.

    Google Scholar 

  • Li, M.-S., Cabral, R., Doumeingts, G., Popplewell, K. (2006). Enterprise interoperability research roadmap. 45. http://cordis.europa.eu/fp7/ict/enet/ei-research-roadmap_en.html.

  • Lin, R. J., & Chou, S. T. (2003). Mediating a bilateral multi-issue negotiation. In The IEEE international conference on E-commerce (CEC 2003) (pp. 76–83).

  • Liu, Q., Cui, X., & Hu, X. (2008). Conflict resolution within multi-agent system in collaborative design. In 2008 international conference on computer science and software engineering (IEEE) (pp. 520–523).

  • LNEC. http://www.lnec.pt/organizacao/dbb/nmmf/estudos_id. Accessed June 10, 2013.

  • Luo, X., Miao, C., Jennings, N. R., He, M., Shen, Z., & Zhang, M. (2012). KEMNAD: A knowledge engineering methodology for negotiating agent development. Computational Intelligence, 28, 51–105.

    Article  Google Scholar 

  • Mazuel, L., & Sabouret, N. (2009). A communication protocol for semantic heterogeneity with incomplete ontology alignment. In Proceedings of the 8th international conference on autonomous agents and multiagent systems (AAMAS ’09) (pp. 1187–1188).

  • Oliva, E., McBurney, P., Omicini, A., & Viroli, M. (2010). Argumentation and artifacts for negotiation support. International Journal of Artificial Intelligence, 4, 90–117.

    Google Scholar 

  • Oliveira, A. I., & Camarinha-Matos, L. M. (2012). Electronic negotiation support environment in collaborative networks. Advances in Information and Communication Technology, 372/2012, 21–32.

    Google Scholar 

  • Pan, L. (2011). Towards a framework for automated service negotiation in cloud computing. In The IEEE international conference on cloud computing and intelligence systems (CCIS2011) (pp. 364– 367).

  • Panetto, H. (2007). Towards a classification framework for interoperability of enterprise applications. International Journal of Computer Integrated Manufacturing, 20, 727–740.

    Article  Google Scholar 

  • Panetto, H., & Cecil, J. (2013). Information systems for enterprise integration, interoperability and networking: Theory and applications. Enterprise Information Systems, 7, 1–6.

    Article  Google Scholar 

  • Qing, G., & Chun, C. (2003). An approach to solving deadlock in multi-issue. In The IEEE international conference on information reuse and integration (IRI 2003) (pp. 48–52).

  • Relvas, A., Richardson, R., Coutinho, C., Ribeiro, A., & Dunne, C. (2008). Domain design application (DDA) and enhancements of communication layer for CDF. In 3rd international workshop on system and concurrent engineering for space applications (SECESA 2008) (pp. 1–8).

  • Russ, C., & Walz, A. (2012). MACSIMA: An agent framework for simulating the evolution of negotiation strategies in B2B-networked economies. In Lecture notes in business information processing (Vol. 98, pp. 191–218).

  • Sarraipa, J., Jardim-Goncalves, R., Gaspar, T., & Steiger-Garcao, A. (2010a). Collaborative ontology building using qualitative information collection methods. In 5th IEEE international conference on intelligent systems (IS 2010) (pp. 61–66).

  • Sarraipa, J., Jardim-Goncalves, R., & Steiger-Garcao, A. (2010b). MENTOR: An enabler for interoperable intelligent systems. International Journal of General Systems, 39, 557–573.

    Article  Google Scholar 

  • Sarraipa, J., Silva, J. P. M. A., Jardim-Goncalves, R., & Monteiro, A. A. C. (2008). MENTOR–A methodology for enterprise reference ontology development. In 4th international IEEE conference on intelligent systems IS’08 (Vol. 1, pp. 32–40).

  • Shin, C., Dey, A. K., & Woo, W. (2008). Mixed-initiative conflict resolution for context-aware applications. In Proceedings of the 10th international conference on ubiquitous computing (UbiComp ’08) (pp. 262–271).

  • Shin, C., Dey, A. K., & Woo, W. (2010). Toward combining automatic resolution with social mediation for resolving multiuser conflicts. Cybernetics and Systems, 41, 146–166.

    Google Scholar 

  • Shin, C., Yoon, H., & Woo, W. (2007). User-centric conflict management for media services using personal companions. ETRI Journal, 29, 311–321.

    Google Scholar 

  • Sycara, K., & Dai, T. (2010). Agent reasoning in negotiation. In D. M. Kilgour & C. Eden (Eds.), Advances in group decision and negotiation volume 4: Handbook of group decision and negotiation (pp. 437–451). Berlin: Springer.

  • TIMBUS (2013). TIMBUS Project page. http://timbusproject.net. Accessed May 15, 2013.

  • Tolchinsky, P., Modgil, S., Atkinson, K., McBurney, P., & Cortés, U. (2011). Deliberation dialogues for reasoning about safety critical actions. Autonomous Agents and Multi-Agent Systems, 25(2), 209–259. doi: 10.1007/s10458-011-9174-5.

    Google Scholar 

  • Torres, J. M., & Wijnands, Q. (2011). Distributed agents for multi-rover autonomy. In 20th international workshops on enabling technologies: Infrastructure for collaborative enterprises (pp. 53–58).

  • Wang, M., Wu, X., Zhang, W., Ding, F., Zhou, J., & Pei, G. (2011a). A conceptual platform of SLA in cloud computing. In The 9th IEEE international conference on dependable, autonomic and secure computing (DASC2011) (IEEE) (pp. 1131–1135).

  • Wang, X. H., Wong, T. N., & Wang, G. (2011b). Knowledge representation for multi-agent negotiations in virtual enterprises. International Journal of Production Research, 49, 4275–4297.

    Article  Google Scholar 

  • Yang, Z. C., Yang, S., Lei, Z. Q., Lin, Z. Y., & Fei, W. Z. (2010). Research of the strategy in multi-issue negotiations deadlock. In The 2nd IEEE international conference on information engineering and computer science (ICIECS) (pp. 1–4).

  • Zdravković, M., Panetto, H., Trajanović, M., & Aubry, A. (2011). An approach for formalizing the supply chain operations. Enterprise Information Systems, 5, 401–421.

    Article  Google Scholar 

Download references

Acknowledgments

The authors wish to acknowledge the support of the European Commission through the funding of the UNITE, MSEE, IMAGINE, and TIMBUS FP7 projects.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Carlos Coutinho.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Coutinho, C., Cretan, A., da Silva, C.F. et al. Service-based negotiation for advanced collaboration in enterprise networks. J Intell Manuf 27, 201–216 (2016). https://doi.org/10.1007/s10845-013-0857-4

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10845-013-0857-4

Keywords

Navigation