Journal of Intelligent Manufacturing

, Volume 25, Issue 2, pp 283–291 | Cite as

Towards an accurate evaluation of quality of cloud service in service-oriented cloud computing

  • Shangguang WangEmail author
  • Zhipiao Liu
  • Qibo Sun
  • Hua Zou
  • Fangchun Yang


Cloud computing promises to provide high quality, on-demand services with service-oriented architecture. However, cloud service typically come with various levels of services and performance characteristics, which makes Quality of Cloud Service (QoCS) high variance. Hence, it is difficult for the users to evaluate these cloud services and select them to fit their QoCS requirements. In this paper, we propose an accurate evaluation approach of QoCS in service-oriented cloud computing. We first employ fuzzy synthetic decision to evaluate cloud service providers according to cloud users’ preferences and then adopt cloud model to computing the uncertainty of cloud services based on monitored QoCS data. Finally, we obtain the evaluation results of QoCS using fuzzy logic control. The simulation results demonstrate that our proposed approach can perform an accurate evaluation of QoCS in service-oriented cloud computing.


Service-oriented cloud computing Cloud service QoCS Fuzzy synthetic decision Cloud model Fuzzy logic control 


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Copyright information

© Springer Science+Business Media, LLC 2012

Authors and Affiliations

  • Shangguang Wang
    • 1
    Email author
  • Zhipiao Liu
    • 1
  • Qibo Sun
    • 1
  • Hua Zou
    • 1
  • Fangchun Yang
    • 1
  1. 1.State Key Laboratory of Networking and Switching TechnologyBeijing University of Posts and TelecommunicationsBeijingChina

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